Jewish Vocational Service

Partnerships for Careers and Learning

Position: Career Coach

Reports to: Lead Coach EfA

FLSA: Exempt

JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers and to partner with employers to hire, develop, and retain productive workforces.

JVS provides a broad range of services, including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. It assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

POSITION SUMMARY: The Career Coach, English for Advancement, is responsible for developing strong job leads and providing high-quality career counseling, training, and job placement assistance to designated job seekers. The Career Coach initiates and sustains collaborative working relationships with a variety of businesses in the greater Boston area. This individual must have the flexibility to travel between various locations, specifically Lawrence, Lynn, East Boston, or Boston, to serve participants at multiple JVS sites. This individual must have a strong knowledge of issues related to individuals with significant barriers to employment, as well as experience working with people from diverse backgrounds.

Haitian Creole language proficiency is required.

This is a hybrid role that requires you to be on-site twice a week for up to three months during training. Following training, you will be primarily remote, excluding JVS events and department meetings.

ESSENTIAL JOB FUNCTIONS:

Accountability and Results-Focused:

• Assist program participants in initial goal setting, career planning, and educational services leading to job placement, skills upgrades, and career advancement
• Assist program participants in both one-on-one and group settings in job search-related activities.
• Escort participants to job interviews and facilitate interview and hiring process, as needed.
• Actively develop new and maintain existing employer relationships that lead to quality job placements for participants.
• Provide post-placement services, including follow-up with job seekers and employers.
• Establish, track, and meet program dashboard indicators (enrollments, placements, retention, etc.).

Build relationships, collaboration, and teamwork:

• Support and promote the mission and philosophy of JVS both internally and outside the agency.
• Establish and maintain relationships with key stakeholders (participants, employers, partner organizations, funders, etc.).
• Work as part of a team, sharing job leads and collaborating on workshops, classes, group interviews, and any other tasks as needed.
• Attend and actively participate in staff meetings and team-based projects.
• Assist fellow team members when needed.

Administrative/Communication:

• Organize and maintain files and records.
• Prepare reports as necessary.
• Communicate regularly with the Supervisor to ensure the smooth delivery of services.
• Complete program summary reports for employers, funders, JVS leadership, and other stakeholders.
• Maintain accurate, up-to-date information in all databases.
• Perform other duties as assigned or requested.

MINIMUM QUALIFICATIONS AND EXPERIENCE:

1-3 years of experience in workforce development or related field required.

1-3 years of experience in working with individuals with barriers to employment strongly desired.

Experience in marketing and outreach desired.

Haitian Creole language proficiency is required.

Familiarity with career ladders and professional advancement preferred.

Knowledge of community resources and web-based resources is preferred.

Strong Microsoft Office Suite skills are required.

EDUCATION REQUIRED: Associate’s and higher.

JVS CULTURE: JVS is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.