Advocate - Crime Victim Advocacy & Support Services Program

Westchester Jewish Community Services
Westchester Jewish Community Services

Customer Service · Full-time

White Plains, NY, USA

USD 53k-55k / year

Posted on Nov 11, 2026

Overview

Westchester Jewish Community Services (WJCS) is an award-winning nonprofit human services organization founded in 1943. Today, it is the largest provider of licensed outpatient community mental health services and one of the largest human services agencies in Westchester County. WJCS delivers innovative programs and services and compassionate care to more than 20,000 people of all ages and backgrounds throughout the county.

We are currently seeking a full-time Bilingual Victim Advocate for our Crime Victims Advocacy & Support Services Program (CVASSP). In this role, you will provide direct advocacy, support, and resource coordination to survivors of violence. The salary range is $53,000–$55,000.

Responsibilities

As a valued member of our team, your responsibilities will include, but are not limited to:

  • Provide advocacy and support services to individuals referred to the program who have experienced violence or crime.
  • Connect clients with appropriate community resources and services, including assistance accessing public benefits and other entitlements.
  • Accompany clients to court proceedings, medical appointments, and meetings or hearings with law enforcement, providing support and guidance.
  • Assist clients in developing and achieving individual goals related to their safety, well-being, and stability.
  • Assess client safety needs and develop individualized safety plans, which may include obtaining orders of protection, changing locks, or securing relocation assistance.
  • Coordinate referrals for clinical services in collaboration with WJCS clinical programs.
  • Develop and maintain relationships with community partners, hospitals, and other service providers to facilitate access to resources and support.
  • Collaborate with other WJCS programs to ensure coordinated services for clients.
  • Complete required agency documentation, Office of Victim Services (OVS) forms, and daily service tracking, ensuring timely and accurate records of services provided.
  • Submit required documentation to support billing and reporting requirements.
  • Participate in community outreach and educational activities to increase awareness of available victim services.
  • Provide on-call coverage for the after-hours hotline and work evenings as needed.
  • Travel throughout Westchester County to meet with clients and community partners.

Requirements

We are seeking candidates who possess the following qualifications:

  • Bachelor's degree in Criminal Justice, Social Work, or a related field.
  • Bilingual English/Spanish, with the ability to communicate effectively in both languages.
  • Minimum of one year of experience advocating on behalf of victims of crime.
  • Strong understanding of the emotional needs of crime victims, including the ability to assess needs and coordinate referrals for clinical services.
  • Excellent interpersonal, communication, and client engagement skills.
  • Knowledge of community resources and services available to crime victims.
  • Ability to assess client safety needs and develop appropriate safety plans.
  • Valid driver's license, access to a reliable vehicle, and ability to travel throughout Westchester County.
  • Ability to work evenings and participate in an after-hours hotline rotation.

What WJCS has to offer you

In addition to meaningful work and a supportive team environment, we offer a competitive benefits package, including:

  • Generous paid time off
  • Comprehensive Health Benefits, Flexible Spending Account (FSA) and a Healthcare Reimbursement Arrangement (HRA)
  • 403(b) Plan and an Agency-Paid Pension Plan
  • Ongoing Professional Development and Training
  • Employee Assistance Program
  • Tuition, day-care, and personal emergency reimbursements
  • Disability and life insurance
  • Staff appreciation events and employee mental health and wellness initiatives

WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER