Case Manager - Supportive SRO Housing
United Jewish Council of the East Side
Customer Service
USD 60k-60k / year
Posted on Mar 1, 2026
RoleUnder the supervision of the Program Director, the Case Manager will work to provide a range of support and services to the residents of a Supportive SRO Housing Program (Single Room Occupancy). The goal is to encourage and enhance wellness and self-sufficiency.The Case Manager will promote independent living by providing structured case management services. The scope of services will assist each resident to live permanently, safely and independently.The Case Manager will also be responsible for weekly contact with the client, monthly case notes, room checks, floor and community meetings, as well as escorting residents for entitlements, medical and psychiatric services when needed.Requirements- B.A.- At least 2 years of case management or related experience working with the homeless, mentally ill and individuals with co-occurring disorders.- Be familiar with Microsoft Word and email.Responsibilities- Direct service to caseload of 22 residents.- Maintain a caseload of 22 residents.- Develop a one-on-one therapeutic relationship.- Assist the residents to establish and maintaining a sobriety centered positive social lifestyle.- Complete intake/monthly summaries, service plans and progress notes.- Assist residents in obtaining and maintaining appropriate medical, psychiatric, and substance abuse treatment.- Assist residents in obtaining and maintaining entitlements, e.g. SSI, Public Assistance, Medicaid, housing and employment.- Assist residents in establishing and/or maintaining family and social contacts.- Assist residents with money and medication management needs.- Provide crisis intervention services as needed and maintain case records to the standards required by governing agencies.Location- On-site (Zip Code: 10002)- Five floor walk-up (No elevator)ScheduleMonday through Thursday, 9:00 a.m. to 5:00 p.m., and Friday, 9:00 a.m. to 2:00 p.m.Salary$60,000 annually.