About UJA Federation of Greater Toronto

At UJA Federation of Greater Toronto, our vision is to lead the most vibrant Jewish community in North America - a community characterized by its diversity, unity, compassion, generosity and commitment to Jewish values. Together with our philanthropic, volunteer and professional leadership, we’re changing lives.

As one of North America’s leading Jewish non-profits, UJA Federation of Greater Toronto works to preserve and strengthen the quality of Jewish life in Greater Toronto, Canada, Israel and around the world. UJA advances this mission through fundraising, programs, and research focused on our strategic pillars: fighting poverty and improving well-being, growing Jewish education and identity, countering antisemitism and hate, and strengthening connections with Israel and Jewish communities worldwide.

About the Opportunity

The Associate Director, Impact Reporting & Donor Stewardship is a process-driven operations leader who ensures UJA Toronto delivers timely, accurate, and high-quality reporting to donors. This role is accountable for building and managing the systems, workflows, and reporting cycles that demonstrate the measurable outcomes of donor investments. Working cross-functionally with internal teams and external partners, the Associate Director will develop standardized processes, reporting dashboards, and stewardship deliverables that enable UJA to communicate impact in a clear, consistent, and scalable way.

This position is ideal for an individual who thrives on operational excellence, detail management, and accountability — ensuring that data, reporting, and stewardship practices foster transparency, trust, and long-term donor confidence.

Responsibilities include, but are not limited to:

Impact Data & Systems Development

• Lead the design, implementation, and ongoing management of a cross-departmental reporting infrastructure that captures quantitative and qualitative data aligned to strategic goals and donor priorities.
• Develop and maintain standardized reporting tools (dashboards, templates, scorecards) to track and monitor outcomes.
• Ensure reporting accuracy and compliance through quality-control processes and documentation standards.
• Coordinate annual and cyclical reporting cycles, ensuring timelines and deliverables are consistently met.

Donor Stewardship Support

• Oversee the production workflow for donor-facing stewardship materials, including scheduling, data integration, and approvals.
• Translate programmatic metrics into standardized reporting outputs that Marketing and PLG can adapt for donor communications.
• Manage the delivery of customized reports and updates for high-value donors, ensuring operational efficiency and accuracy.
• Monitor stewardship commitments and deadlines through project management systems and proactively flag risks.

Cross-Departmental Collaboration

• Serve as the operational hub between internal teams (CCB, Marketing, Foundation, Israel Engagement, etc.) and external partners to ensure consistent, timely data sharing.
• Facilitate recurring reporting meetings, maintain documentation, and drive follow-up actions.
• Support alignment of impact reporting with donor stewardship strategies, ensuring all outputs reflect accurate organizational data and outcomes.

Continuous Improvement & Innovation

• Continuously evaluate reporting processes and implement improvements to enhance efficiency, scalability, and consistency.
• Identify opportunities to automate data collection and reporting to reduce manual work and increase accuracy.
• Stay informed on best practices in nonprofit reporting, data governance, and stewardship operations.

Qualifications:

• Minimum 7 years of experience in impact reporting, program evaluation, nonprofit operations, or a data-driven project management role.
• Proven experience in building and managing reporting systems and processes.
• Passionate advocate and visible champion of UJA’s mission, values, and goals, inspiring others through action and unwavering commitment to advancing our shared purpose.
• Strong analytical and project management skills, with ability to manage multiple concurrent reporting cycles.
• High proficiency in Excel/Google Sheets and experience with CRM systems (e.g., Salesforce).
• Exceptional attention to process detail, accuracy, and operational follow-through.
• Strong collaboration skills, with the ability to align diverse stakeholders around reporting processes.
• Commitment to UJA’s mission and to maintaining transparency and accountability in donor stewardship.
• Familiarity with non-profits, the Toronto Jewish community and/or experience in Jewish Communal Service considered an asset

This is a full-time permanent position. At UJA we support a flexible work schedule and all of our employees engage in hybrid work. Engagement and connection are key to supporting the best employee experience and we want to ensure that this puts balance and well-being at the forefront of our approach to ways of working. In addition to a rich time off policy, UJA’s offices are closed on all Jewish holy days (yom tov) and we support early office closures to observe the Jewish Sabbath (Shabbat).

Qualified applicants are invited to submit a cover letter and resume.
Only those applicants invited for interview will be contacted. Please be advised that all offers of employment are contingent upon the successful completion of professional references and background checks including Social Media Account(s) and a Police Records Check/Vulnerable Sector Screening.

Commitment to Inclusion and Accessibility:

UJA Federation supports a diverse candidate and employment experience. We are proud of our dynamic professional team, which reflects the diversity of the Jewish community and general community alike in Greater Toronto. We are an equal opportunity employer and welcome applicants from all communities. We encourage you to follow us to get regular updates on open roles. We are committed to creating an inclusive and accessible workplace and believe this is essential to ensure that every member of our team can thrive.

We adhere to barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please notify us and we will work with you to meet your needs.