Housing & Student Services Coordinator
Full-time
New York, NY, USA
USD 48k-60k / year
Housing & Student Services Coordinator
- ID
- 2026-13644
- College
- Administration
- Position Type
- Full-Time
- Schedule Shift
- 9am-5:30pm Monday-Thursday, 9am-3pm Friday
- Hours Per Week
- 36.5
- Travel
- As needed
- Category
- Administrative/Office Support
- FLSA Status
- Non-Exempt
- Location : Country
- US
Overview
The New York College of Podiatric Medicine (NYCPM) at Touro University is looking for a Housing & Student Services Coordinator to support a broad range of student-facing operations, with primary responsibility for campus housing, student engagement, and new student integration. The position serves as a key point of contact for current and prospective students and works closely with Admissions, Facilities, Security, and other University departments to support a positive and engaging student experience. The ideal candidate is highly organized, professional, service-oriented, and able to manage multiple priorities in a fast-paced environment.
Responsibilities
Responsibilities include but are not limited to:
- Maintain accurate and up-to-date records of students residing in campus houses (ie The Bridges”).
- Organize, maintain, and monitor student housing contracts.
- Train and meet with Student Resident Assistants.
- Mediate student housing behavior concerns.
- Work with facilities and security to ensure students' safety and comfort.
- Organize and run student housing activities and events (ex: study nights, student socials, move in day, etc).
- Additional student service administrative tasks relating to event coordination, admissions, orientation, and more.
- Work closely with the admissions department with a focus on new student coordination, prospective student engagement, and alumni coordination.
- Proactively follow-up with prospective students and leads via email, phone, and other communication channels with the goal of nurturing leads.
- Maintain organized records of all inquiries and communications in TouroOne Connect.
- Provide timely and accurate information about program, admissions processes, and key dates.
- Work with the Dean of Student Services to coordinate onboarding activities, orientation materials, and communications.
- Monitor and support completion of required documents and onboarding processes for student enrollment.
- Support the development and execution of alumni events, communications, and networking initiatives.
- Maintain student parking records and systems.
Qualifications
Education/Experience
- Associate or bachelor's degree preferred.
- At least 1-3 years' experience Of Administrative required.
Knowledge/Skills/Abilities
- Strong interpersonal skills and the ability to establish positive working relationships with students, faculty, staff, alumni, and other stakeholders.
- Ability to maintain confidentiality and exercise sound judgment when working with sensitive information.
- Ability to work independently and collaboratively as part of a team.
- Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
- Demonstrated initiative, flexibility, problem-solving skills, and willingness to learn new systems and processes.
- Demonstrated leadership skills and the ability to provide direction, guidance, and support.
- Professional demeanor and a positive, service-oriented, attitude.
- Proficiency in Microsoft Excel and office 365.
Travel
- As needed.
Maximum Salary
Minimum Salary
Options
Touro University offers a comprehensive benefits package for full-time employees which includes:
- Full range of Health Plans
- Medical Plans (choice of EPO, PPO, High Deductible HSA)
- Flexible Spending Accounts (FSA)
- Dental Plans (PPO & HMO) and Vision Plan
- Dependent Care and Transit Programs
- Life Insurance, AD&D and Voluntary Supplemental Life Insurance
- Short-term and Long-term disability programs
- Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
- Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
- Employee Assistance Program
- Early-Release Fridays (upon approval)
- Generous Paid Time Off
- Vacation, Sick Leave, Personal Leave & Floating Holiday
- Annual Holiday Schedule
All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.
Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.
Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.
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