Operations and Administration Coordinator
Touro University
Operations
Middletown, NY, USA
USD 52,460-65,576 / year
Operations and Administration Coordinator
- ID
- 2026-13112
- College
- TUNY - College of Osteopathic Medicine
- Position Type
- Full-Time
- Schedule Shift
- 9:00 am - 5:30 pm
- Hours Per Week
- 36.5
- Travel
- None
- Category
- Administrative/Office Support
- FLSA Status
- Non-Exempt
- Location : Country
- US
Overview
Create, support, and execute administrative and operational functions—particularly those related to logistics—for the TouroCOM Department of Primary Care (PC), Simulation Program (SimP), and associated activities. This role focuses on coordination, organization, and day-to-day operational support of departmental programs, including assisting with educational activities and events. The position requires strong organizational skills, attention to detail, and the ability to effectively use Microsoft Excel and other software platforms. The individual must be comfortable learning and utilizing new systems and technologies to support program needs.
Responsibilities
- Support the day-to-day operations of the Primary Care (PC) Department and Simulation Program (SimP)
- Assist in the development of new processes and the enhancement of existing operations for PC and SimP
- Programming, execution, and coordination of technological components related to Department courses, programs, clinical skills assessments (eg, OSCEs), and activities including but not limited to:
- Simulation capture software and hardware (eg, Elevate/LearningSpace)
- Educational and assessment platforms (eg, ExamSoft, associated laptops)
- Learning management systems (eg, Canvas)
- Microsoft Office
- Coordinate operations of the PC Department and SimP
- Assist in the preparation and production of materials for faculty, staff, and students
- Provide basic training and support for educational and assessment technologies (eg, Canvas, ExamSoft, LearningSpace) for students and department employees
- Create training materials for faculty, students, & staff
- Format, proofread, and edit documents and presentations for clarity, consistency, and accuracy; collaborate with faculty to enhance materials
- Coordinate and assist with events, trainings, and program activities
- Order materials and maintain records of transactions, requisitions, and purchase orders
- Execute purchasing and reimbursement and maintain records related to budgets and orders
- Provide administrative coordination and/or support for:
- Simulation Program compliance
- Policies, procedures, and ongoing Simulation Program accreditation needs
- Simulation Program materials management
- Assist and coordinate administration of practical exams, labs, and OSCEs
- Participate in special projects as directed
- Records student grades and attendance in Excel document or other database
- Occasional flexible hours to accommodate OSCEs and other programs
Qualifications
Education/Experience
- Bachelor's Degree preferred. Associate's degree may be considered with significant related experience.
- 5 years of experience as Administrative Assistant, Coordinator, Manager role or similar.
- Expertise and experience in systems such as Microsoft office (particularly Excel), Adobe, Canvas, ExamSoft, and LearningSpace.
Knowledge/Skills/Abilities
- General administrative duties required
- Exceptional analytical, problem solving skills, collaboration and matrix management skills required
- Demonstrated proficiency in communication (written and verbal) required
- Expertise in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc), Adobe, Docusign, & Qualtrics
- Expertise in simulation capture software systems (ex: Elevate learning space), academic software systems (such as examsoft) and computer hardware
- Expertise in project management and organization
- Strong analytical and organizational skills
- Strong attention to detail
- Ability to rapidly acquire proficiency in new software and computer programs
- Able to work in fast paced, high-pressure testing environment
- Adaptability and the ability to work with multiple Faculty and staff
- Exceptional teamwork and communication skills
- Reliability
- Able to adapt and learn new programs and software as necessary
- Expertise in ExamSoft, CAE LearningSpace, and Canvas
- Expertise in Microsoft Word, Excel, Outlook, Powerpoint, OneDrive, OneNote, and Publisher
- Proficiency in Docusign, Adobe Photoshop, After Effects, and Snagit
Travel
- Work takes place in Administrative Offices in Middletown, NY.
Working Conditions
- Extensive Use of Computers
- Extensive time sitting and standing
- Able to lift up to 10 lbs.
Maximum Salary
Minimum Salary
Options
Touro University offers a comprehensive benefits package for full-time employees which includes:
- Full range of Health Plans
- Medical Plans (choice of EPO, PPO, High Deductible HSA)
- Flexible Spending Accounts (FSA)
- Dental Plans (PPO & HMO) and Vision Plan
- Dependent Care and Transit Programs
- Life Insurance, AD&D and Voluntary Supplemental Life Insurance
- Short-term and Long-term disability programs
- Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
- Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
- Employee Assistance Program
- Early-Release Fridays (upon approval)
- Generous Paid Time Off
- Vacation, Sick Leave, Personal Leave & Floating Holiday
- Annual Holiday Schedule
All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.
Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.
Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.
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