Student Services Representative/Information Desk
Touro University
New York, NY, USA
USD 32,645-40,807 / year
Posted on Nov 4, 2025
Student Services Representative/Information Desk
Job Locations US-NY-New York
- ID
- 2025-12569
- College
- Administration
- Position Type
- Full-Time
- Schedule Shift
- 9:00AM-5:30PM
- Hours Per Week
- 36.5
- Travel
- As needed
- Category
- Administrative/Office Support
- FLSA Status
- Non-Exempt
- Location : Country
- US
Overview
Touro University invites applications for a full-time Receptionist/Administrative Assistant position for the Main Front Desk at our Main Campus while handling other administrative tasks. Applicants must have a professional work ethic, positive personality, excellent communication skills, the ability to multi-task efficiently In a fast paced environment, and have a passion for delivering exceptional care to students, faculty, staff and visitors.
Responsibilities
- Greet, assist and direct students and visitors in a professional and friendly manner.
- Answer, screen, and direct incoming telephone calls.
- Gain knowledge of the student services departments available in the Main Campus and serve as a source of information to students, faculty, staff and visitors. Organize the front desk area and ensure that this area is neat and presentable to visitors.
- Processes incoming/outgoing faxes.
- Take and relay phone messages.
- Provide general administrative and clerical support to student service departments.
- Prepare letters and documents as directed.
- Access and enter information into the student service system.
- Communicate professionally to all levels of management and adapt to changing priorities..Learn new software applications and adapt to updates and changes.
- Perform other related duties as directed.
Qualifications
Knowledge/Skills/Abilities
- Strong written and verbal communication skills
- Professional appearance
- Pleasant demeanor
- Proactive, reliable with strong planning and organization skills
- Proofread grammar and punctuation with a high level of accuracy
- Excellent data-entry skills and customer - oriented approach Is essential
- Proficiency In Microsoft Office Suite Including Word, Excel, Power Point, & Outlook
Working Conditions
- Extensive time sitting and standing
- Extensive use of computers
- Able to lift up to 5 lbs.
Maximum Salary
USD $40,807.00/Yr.
Minimum Salary
USD $32,645.00/Yr.
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Touro University offers a comprehensive benefits package for full-time employees which includes:
- Full range of Health Plans
- Medical Plans (choice of EPO, PPO, High Deductible HSA)
- Flexible Spending Accounts (FSA)
- Dental Plans (PPO & HMO) and Vision Plan
- Dependent Care and Transit Programs
- Life Insurance, AD&D and Voluntary Supplemental Life Insurance
- Short-term and Long-term disability programs
- Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
- Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
- Employee Assistance Program
- Early-Release Fridays (upon approval)
- Generous Paid Time Off
- Vacation, Sick Leave, Personal Leave & Floating Holiday
- Annual Holiday Schedule
All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.
Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.
Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.
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