Provide exemplary customer service to members and provide for their safety and wellbeing by professionally guarding the pool according to Jewish Community Center (the J) and American Red Cross standards.
Recognize and respond quickly and effectively in emergencies complying with all safety and emergency procedures.
Enforce all aquatic facility policies, rules and regulations.
Teach swim lessons (group/individual) and aquatics exercise classes.
Assist with scheduling and supervision of part time staff as necessary.
Inspect the facility on a daily schedule and report any unsafe conditions or equipment to the supervisor.
Assist in maintaining a neat, organized and clean pool deck and aquatics office.
Answer the telephone and respond to customer questions in a courteous manner taking messages when appropriate.
Learn, adhere to and enforce all the J policies and procedures.
Maintain a neat and clean appearance while adhering to applicable dress codes.
Be punctual and maintain good attendance.
Complete records and reports within required timeframes including but not limited to timesheets, accident reports, class rosters, daily inspection reports, etc.
Participate in regular in-service training sessions and attend staff meetings.
Maintain swimming skills, strength and endurance.
Foster and maintain relationships with members while creating a comfortable, positive and welcoming environment.
Learn and become familiar with programming and equipment offered at the J to be better able to address customer needs.
Assist in promoting aquatics and other agency programs and services
Develop further knowledge in aquatics, including but not limited to training provided by the J.
Other duties as requested by supervisor.
Provide private and group swim lessons/participate in instructor workshops.
Use our software to render and keep lesson documentation up to date.

Qualifications

Must have current certification in either American Red Cross Lifeguarding and First Aid or American Red Cross Waterpark Lifeguarding and First Aid.
American Red Cross CPR/AED for the Professional Rescuer is required.
Instructor certifications are preferred
Prior experience as a lifeguard with demonstrated knowledge of and application of lifeguard surveillance and rescue techniques is required.
Demonstrated leadership skills along with the ability to provide exemplary customer service.
Demonstrated written and verbal communications skills and the ability to read and follow written communications.
Must be able to make sound decisions.
Position requires flexibility in schedule to open and or close the pools and to work across multiple locations.