We offer outstanding benefits! What are you waiting for? Apply today!

• Engaged workplace with a great community spirit.
• Competitive wages.
• Outstanding medical insurance, life, and long-term disability insurance.
• Pension and 403b Plans.
• Vacation, sick, and holiday pay.
• Free membership to our outstanding Fitness Centers – over 150 Group Exercise Classes offered. Free or discounted personal training.
• Free babysitting while working out.
• Discounted benefits on Early Childhood School and Adult Day Care Programs.
• Discounted massages at the Creve Coeur Location.
• Free tickets to cultural arts events, such as theatre shows.
• Professional development opportunities.
• The J is an eligible employer for the Public Service Loan Forgiveness Program.
• We are Inclusive – We Hire Individuals of ALL Religious and Non-Religious Backgrounds.

About Us The St. Louis Jewish Community Center (the J) has been providing excellent health and cultural experiences for the entire community for over 140 years. We are hiring for a Full-TIme Program Assistant in the Adult Day Center at the J.

The St. Louis Jewish Community Center (the J) has been providing excellent health and cultural experiences for the entire community for over 140 years. Members and program participants enjoy access to state-of-the-art facilities and programs, arts, and sports experiences. Employees enjoy a large range of benefits including a complimentary membership! The J's culture is warm and inclusive to all, employees are safe being who they are at work. Be a part of this amazing team and community.

Summary:

Provide administrative, accounts payable, and accounts receivable support to the director and staff of the Adult Day Center program. Position provides main customer interface to participants, families and guests as they enter the program facility or call with questions.

Responsibilities:

• Provide exemplary customer service to both internal and external customers. Answer customer inquiries about Adult Day Center program and services, typically via email and telephone. Greet customers and guests who enter the facility. Prepare and deliver outgoing communications to customers as needed (letters, phone calls, voicemail greetings, etc.)
• Answer incoming calls and voicemails to the department promptly: log all calls and voicemails, delegate calls to appropriate team members, escalate calls as necessary, etc. Answer as many calls as possible to minimize those that go to voicemail.
• In charge of participant record keeping and files. Create new participant files (both paper and electronic) upon enrollment; ensure all paperwork is completed, including all information related to billing. Maintain paper and electronic files throughout participation in program. Coordinate all discharge processing of participant file. Coordinate as needed with Accounts Receivable and ADC staff.
• Track participant attendance statistics daily. Record in accordance with state, federal, insurance, and ADC guidelines. Prepare required reports. Print and place attendance report in participant files yearly and or upon discharge (if sooner). Work with the Transportation Coordinator to ensure attendance days are accurately tracked for make-up and billing purposes.
• Record participant admissions and discharges. Prepare and send internal reports monthly.
• Prepare and send out departmental billing in accordance with Accounting Department and funder guidelines (Medicaid, CACFP, MEAAA, VA, DMH, insurance companies, private pay, scholarship, rentals, etc.)
• Track volunteer hours on a weekly basis, log into Excel spreadsheet, and submit monthly to Volunteer Coordinator.
• Together with the Transportation Coordinator monitor daily transportation needs, prepare driver rosters, and other reports as requested.
• Coordinate and record participant schedule changes.
• Prepare monthly receipts and expense reports for approval and submission.
• Compile and complete online purchase orders following J procedures. Manage office supply inventory and coordinate orders with Accounting.
• Prepare deposits as needed following Accounting protocol.
• Assist with preparation of grant proposals and audits as necessary.
• Provide administrative support to ADC staff and director as needed.
• Pick up and distribute departmental mail daily.
• Fill in with program, working directly with participants, as needed.
• Perform other duties as assigned by supervisor.

Qualifications:

• High School Diploma/GED required; College Degree is preferred.
• Prior customer service experience in a fast-paced environment is required.
• Prior accounts receivable or accounts payable experience is required.
• Strong written and oral communications skills.
• Must be able to multitask, manage changing priorities, detail oriented, and be very organized.
• Demonstrated capability using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Demonstrated ability to learn new software applications as necessary for position.
• Able to use common office equipment (multi-line phone, fax/copier/scanner/printer, etc.).
• Must have the ability to read and understand written materials and instructions.
• Able to bend and lift objects weighing up to 20 pounds, work seated at a desk, and move throughout the buildings.
• Position requires registration on MO Family Care Safety Registry which must be maintained for continued employment.

For more information about the J, please see our website: www.jccstl.org

The J is an Equal Opportunity Employer and participates in the Department of Homeland Security’s E-verify Program.