The Director of Digital Community Platform leads the strategy, build, and ongoing management of the Unpacked Community platform, transforming passive audiences into active learners and members.

OpenDor Media is at a point where we want not only to grow our already sizable and highly engaged Unpacked audience, but also to deepen and transform our relationship with them. Our goal is to shift from a primarily one-way content model to a two-way ecosystem of learning, conversation, and belonging. This next chapter begins with the launch of the Unpacked Community, a learning and engagement platform that reimagines how we connect with our audience, moving them from content consumers to active participants in a vibrant, values-driven community. You will build this from the ground up, designing a sustainable model anchored in Unpacked content and enriched by other talented voices across our ecosystem.

This role reports directly to the CEO, with the organizational structure evolving as the initiative scales. Over time, you will build and lead a dedicated team—beginning with a Community Coordinator and Talent Relations Manager, with curriculum and data support phased in over the first 18 months.

The impact of this role is direct and measurable, shaping the understanding of Jewish identity, Israel, and Judaism for tens of thousands of young people at a critical moment. You will have access to OpenDor Media’s existing audiences and infrastructure, including 84M+ annual video views, 5.4M podcast downloads, and 82M+ creator engagements, as well as our production and distribution capabilities to support rapid experimentation, growth, and scale.

This is a full-time remote position based in the United States.

What You’ll Build:

Year 1 Targets:

• 25,000 engaged community members (free + paid tiers)
• 3 creators producing regular content
• Development of a strategic talent roadmap
• 3-5 foundational courses launched
• Sustainable freemium model ($10-15/month paid tier)
• Pre/post assessment framework implemented and baseline member data collected for longitudinal impact tracking

Year 3 Vision:

• 100,000 actively engaged members
• 6-8 diverse creators representing different voices and expertise areas
• Documented longitudinal impact through member studies
• Revenue level at least at the level of direct operating costs
• Visible network effects: member referrals driving meaningful portion of growth, active participation in live Q&As and discussions, and members championing content within their networks

What You’ll Do:

Community Architecture & Growth

• Design and launch community platform, selecting optimal existing infrastructure while exploring long-term custom build options
• Develop member recruitment funnels converting our millions of annual viewers and listeners into engaged community participants
• Create engagement frameworks that move people from casual consumers to active members to community advocates
• Build moderation guidelines, community norms, and engagement rituals that foster genuine belonging
• Implement cohort-based learning experiences that create shared journey and peer accountability

Creator Ecosystem Development

• Onboard and manage relationships with mission-aligned educators and thought leaders as platform "shows"
• Structure creator partnerships balancing Unpacked's master brand with individual creator voice and audience development
• Design compensation models (upfront + revenue share) that align incentives for quality and member conversion
• Coordinate with production team to provide creator infrastructure support
• Work across all ODM divisions to build cross-promotion strategy that drives recruitment to the community

Product & Platform Strategy

• Own product roadmap for community features, learning experiences, and engagement tools
• Define and optimize conversion funnel from free to paid membership
• Work with marketing team to integrate community CTAs across all content touchpoints
• Design tiered membership model balancing mission impact (free access to core education) with revenue sustainability
• Implement data infrastructure for tracking engagement, retention, and impact

Impact Measurement & Iteration

• Establish baseline metrics and KPIs beyond basic reach metrics (engagement depth, behavior change, community health)
• Design and implement pre/post surveys measuring knowledge growth, attitude shifts, behavior changes
• Build feedback loops for continuous optimization
• Translate data into compelling impact narratives for development and organizational stakeholders

Who You Are:

Need to Succeed in This Role:

• Proven community builder: You've built and scaled digital communities to 5K+ engaged members (not just email lists or social followings - actual participatory communities)
• Educational content experience: Background in edtech, online learning, or educational programming where you've designed learning journeys that drive real transformation
• Talent/creator management: Experience recruiting, managing, and supporting content creators or educators within a platform ecosystem
• Product thinking: Comfort with data-driven optimization, conversion funnels, and platform feature prioritization
• Startup mentality: You thrive in ambiguity, build systems from scratch, and move from strategy to execution fluidly. You are entrepreneurial in your approach and mindset, and work with a sense of urgency
• You understand customer experience, the customer journey and how to think about a variety of personas
• Mission alignment: Deep commitment to our mission of strengthening understanding of, and connection to, Judaism, Israel and Jewish identity through compelling educational content

Strongly Preferred (but Not Required):

• Experience with freemium and/or subscription-based community models
• Track record measuring qualitative impact beyond reach and engagement metrics
• Familiarity with cohort-based learning or course design
• Experience building multi-dimensional / multi-format communities that serve identity formation and transformation (religious, cultural, professional development)
• Comfortable with an agile, MVP approach and routine iteration to achieve continuous improvement
• Significant knowledge and comfort with various AI platforms, and methods

Who You’re Not:

• A social media manager looking to transition
• Someone who's only run brand communities or marketing-focused engagement
• Primarily a content creator yourself (though you deeply understand creators)
• Looking for a defined role with clear templates to follow

OpenDor Media reaches millions annually both directly through multiple channels and products across platforms (Unpacked brand), and indirectly through its network of creators (Amplified brand) and educators (Unpacked for Educators and ConnectED brands). Our educational content strengthens understanding and connection among young Jews and their peers to Israel, Jewish identity, history and culture.

We push the boundaries of innovation, creativity and good old hard work. From our leadership team to new and veteran team members, we all strive to embody our core values:

Fueled by creativity: We think and act creatively in everything we do with the agility and flexibility to apply creativity, whatever role we play.

Inspired by excellence: We are driven to excel at whatever we do. Our teams are always ready to go the extra mile to get the very best results.

Powered by positivity: We bring positivity to work every day, for a fun, creative and inviting work environment that brings out the best in everyone.

Driven by self-improvement: Like our content, no issue is taboo and we are open to constructive ways to improve and develop into the best professionals we can be.

Empowered by collaboration: We thrive on sharing knowledge, teamwork, being a “mensch”, and leveraging each and everyone’s talents to achieve a sum that is greater than the parts.

Some benefits and perks of working at OpenDor Media:

• International exposure
• High level of autonomy
• Competitive salaries
• Paid days off for Jewish & national holidays as well as competitive vacation policy
• Healthcare policy
• Great company culture and colleagues

Our target salary range for this position when based in New York is $140,000 - $150,000 annually. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate’s exact location, experience in similar roles and expertise related to the qualifications.