Membership Coordinator (Full-Time 37.5 hrs)
Bridgeport, CT, USA
Posted on Jun 22, 2026
| Job Title | Membership Coordinator |
Department | Fitness |
| Supervisor | Fitness Director |
| Job Objective | The role of Membership Coordinator is a full time position, whose main objective is gaining new members, with a goal of high retention and low attrition rates. Must have a willingness and desire to be part of a team environment. |
Minimum Qualifications
| Experience: A minimum of one-year sales experience required. Licensure: N/A Education: High School Graduate or GED equivalent required. |
Essential Job Functions
Duties include but are not limited to:
- Reaching agreed upon sales goal
- Conducting sales tours and membership price presentation to inquiring customers
- Reporting, via a weekly dashboard, referrals, walk-ins, cold calls, closed sales and potential closings, as well as his/her pipeline
- Developing relationships with each member to help ensure retention
- Participating and assisting with facility events
- Creating and executing ideas on how to increase sales
- Closely working with members of the marketing team and liaise with other members of the staff to maximize the sales, PR and awareness opportunities
- Organizing and undertaking the distribution of marketing material and general outreach, postcards, etc.
- Communicating to the membership, all upcoming events, membership specials and new classes when needed
- Committing to checking work email a minimum of once a day
Physical and Mental Requirements & Environmental Conditions
- Frequent lifting, bending, climbing, stooping and pulling.
- Frequent repetitive motions.
- Continuous standing and walking.
- Rare exposure to blood/body tissue or fluids
- Possible exposure to high/low temperatures