Family Services Coordinator

Descripción completa del empleo

Parent, Family, and Community Engagement (PFCE) Coordinator

Reports to Program Director

Status: Full-Time, Non-Union, In-Person

Schedule: Monday – Friday, 8:00 am – 5:00 pm

Annual Salary: $52,000 - $64,000 - commensurate with education and experience.

Location: Queens, NY

Benefits:

· Paid time off

· Pension

· Health insurance

· Life insurance

· Dental insurance

· Vision insurance

· Flexible spending accounts

· 403 (b) retirement plan with agency match

· Professional development assistance

· Employee Assistance Program

· Employee Discount

· Parental Leave

The Mosholu Montefiore Community Center (MMCC) is one of the largest and most comprehensive human service organizations in the Bronx, serving more than 40,000 New Yorkers annually. For over 80 years, MMCC has been a trusted anchor institution, advancing equity and opportunity through programs spanning early childhood education, afterschool and enrichment, college and career readiness, workforce development, health and wellness, urban agriculture, financial literacy, senior services, and community engagement.

Job Description Summary

The Parent, Family, and Community Engagement (PFCE) Coordinator is responsible for strengthening meaningful family engagement to support children’s school readiness and enhancing family well-being toward self-sufficiency. This role focuses on increasing the daily involvement of parents, guardians, caregivers, and other significant adults in the lives of Child Development Center (CDC) children.

The PFCE Coordinator provides technical assistance, training, monitoring, and professional development for social services staff and families. The position works collaboratively with all CDC component coordinators, consultants, and leadership staff and develops ongoing partnerships with community agencies to expand resources available to children and families.

The PFCE Coordinator also supports policy development, analysis, and interpretation related to social services across the CDC program. This position is responsible for monitoring the quality and effectiveness of social services implementation and ensuring compliance with Head Start Performance Standards and UPK–DOE Five Pillars of Family Engagement.

Essential Duties and Responsibilities

• In collaboration with Family Workers, designs and implements a comprehensive family engagement plan with individualized strategies to support family goals and increase parent participation.
• Collaborates effectively with coordinators, directors, teachers, and other school staff to identify and address the needs of parents and children.
• Identifies, coordinates, and delivers a wide range of parent education activities and services, including workshops, in-service trainings, and informational sessions.
• Serves as a liaison between parents, community members, agencies, and organizations.
• Conducts home visits as required.
• Models best practices in family engagement for Directors and Family Workers.
• Participates in Case Conferences and individual parent meetings.
• Observes children in classroom settings, as needed, and models best practices.
• Develops consistent strategies to encourage parent participation in Class Committees and Policy Council.
• Researches and identifies programs, services, and resources to support CDC children and families.
• Assesses family needs and develops and implements responsive programs and services.
• Participates in CDC social services evaluations and self-assessment processes.
• Collaborates with Center and Education Directors to support and monitor the performance of Social Services staff.
• Monitors and tracks in-kind contributions from volunteers and community partners.
• Builds strong community partnerships and develops strategies to increase community involvement in the CDC program.
• Plans and coordinates professional development for Social Services staff and monitors implementation.
• Participates in professional development activities, workshops, and trainings to enhance knowledge and skills.
• Works with the Program Director to develop operational procedures, implement strategic initiatives, and complete projects supporting children’s education and family self-sufficiency.
• Participates in program planning and development activities.
• Performs other related program or social service duties as assigned by the Program Director.

Qualifications and Skills

• Master’s or Bachelor’s degree in Early Childhood Education, Social Work, or a related field, with a minimum of five (5) years of experience in Head Start and/or UPK programs.
• Excellent written and verbal communication skills.
• Advanced proficiency in Microsoft Office applications.
• Strong attention to detail with excellent organizational skills.
• Experience working with parents and families in an early childhood education setting.
• Strong interpersonal skills and the ability to work both independently and collaboratively as part of a team.
• Demonstrated interpersonal competence and professionalism.
• Dependable, consistent, and accurate in completing responsibilities.
• Knowledge of community resources and family support services.
• Culturally responsive with an appreciation for diversity and intercultural exchange.
• Enthusiasm for working with children and families.
• Ability to work effectively in a flexible, fast-paced environment.

To Apply

Please submit a resume and cover letter to Donna Mendoza, dmendoza@mmcc.org.
Your cover letter must address your qualifications for this position, salary requirements and your interest in MMCC. Also please Include how you learned about this job opportunity.

EQUAL OPPORTUNITY EMPLOYER. DRUG FREE WORKPLACE.

MMCC is an equal opportunity employer that is committed to cultural competency, diversity, and inclusion and values the ways in which we are different. Auxiliary aids and services are available upon request for individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by the applicable law.

Pay: $52,000.00 - $64,000.00 per year

Benefits:

• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Application Question(s):

• Do you have knowledge of community resources and family support services?

Education:

• Bachelor's (Required)

Experience:

• Head Start or UPK: 5 years (Required)

Work Location: In person