Membership Desk Associate
Customer Service · Part-time
Irvine, CA, USA
Posted on Jun 30, 2026
Seeking a Membership Desk Associate at the Merage Jewish Community Center (JCC) in Irvine. Provide concierge-level customer service, welcome guests, assist with memberships, manage facility access, and answer inquiries about fitness, cultural, and community programs. Current need is for weekends (including early mornings) and weekday evenings; open to other shifts as needed. Core Responsibilities:- First Point of Contact: Welcome members/guests to ensure a warm, inclusive environment.- Membership Admin: Handle program and fitness class registrations using JCC’s software.- Information Hub: Maintain knowledge of programs and communicate with department heads.- Facility Security: Ensure access is limited to active members/approved guests; manage check-ins/visitor passes.- Customer Support: Answer phones, respond to inquiries, and resolve/escalate issues. Qualifications & Skills:- 1–2 years customer service (front desk/hospitality/concierge preferred).- Excellent interpersonal communication and welcoming demeanor.- Tech literacy with databases and standard office software.- Flexibility for varying shifts (early mornings, evenings, weekends).- Community focus and willingness to learn about Jewish culture/programming. Physical Requirements: Stand for extended periods; occasionally lift/move up to 25 lbs.Benefits & Perks: May include free JCC Fitness Center and Pool Membership; flexible scheduling.Submit letters of interest to Jill Mittleman at jillm@jccoc.org.