Membership Desk Associate

Merage Jewish Community Center of Orange County
Merage Jewish Community Center of Orange County

Customer Service · Part-time

Irvine, CA, USA

Posted on Jun 30, 2026
Seeking a Membership Desk Associate at the Merage Jewish Community Center (JCC) in Irvine. Provide concierge-level customer service, welcome guests, assist with memberships, manage facility access, and answer inquiries about programs. Current need: weekends (early mornings) and weekday evenings; open to other shifts.Core Responsibilities:- First Point of Contact: Welcome members/guests to foster an inclusive environment- Membership Admin: Handle registrations using JCC’s management software- Information Hub: Maintain up-to-date knowledge of JCC programs- Facility Security: Manage check-ins and visitor passes- Customer Support: Answer phones, resolve/escalate issuesQualifications & Skills:- 1–2 years front desk/hospitality/concierge preferred; fast-paced CS a plus- Excellent interpersonal communication and welcoming demeanor- Tech literacy with databases and office software- Flexible schedule (mornings/evenings/weekends)- Community focus; familiarity with Jewish culture a plusPhysical Requirements: Stand for extended periods; occasionally lift/move up to 25 lbs.Benefits & Perks: May include free JCC Fitness Center and Pool membership; flexible scheduling.Apply: Submit letters of interest to Jill Mittleman at jillm@jccoc.org.