Case Manager/Database Specialist, Adult Literacy Department

Marks JCH of Bensonhurst

Marks JCH of Bensonhurst

Administration, Operations, Quality Assurance · Full-time
Brooklyn, NY, USA
Posted on Wednesday, October 26, 2022

Job Summary:

  • Collecting and entering data into CRM in accordance with reporting schedule; providing all necessary program data and assisting in report preparation upon request.
  • Conducting outreach; coordinating and implementing class registrations, pre- and post-testing, managing applications process.
  • Following up on students outcomes as they relate to employment, training, and postsecondary education for timely management of data.
  • Analysing data and reporting to the supervisor on the ongoing basis.
  • Responding to students requests for assistance, referring students appropriately. Conducting follow-up on referrals and student receipt of services.
  • Providing individual case management including assessment of incoming students
  • Monitoring students’ folders maintenance and content according to grants’ requirements. Monitoring, collecting and follow up on daily attendance records, and other documents.
  • Attending trainings, outside and in-house workshops, and meetings in compliance with grant guidelines.


  • Associate or Bachelor’s Degree (or currently enrolled in college).
  • Excellent computer skills and ability to learn new software applications. Must be proficient in Microsoft Office (Word, Excel), Google Sweet and Zoom.
  • Excellent interpersonal, written, verbal, communication and time management skills
  • Bi-lingual English-Russian preferred.

Salary commensurate with degree and experience.

Please submit your resume to the Program Director at