POSITION TITLE: Program Manager

PROGRAM: GADOL

SUPERVISOR: Director of Adult Services

FLSA CLASSIFICATION: Exempt

POSITION SUMMARY:

The GADOL Program Manager plays a critical leadership role in the day-to-day operations and long-term planning of the adult day program. This individual is responsible for designing, implementing, and maintaining high-quality, engaging daily programming for adults with intellectual and developmental disabilities. The Program Manager ensures that staff are well-supported and equipped to deliver programming, maintains communication with families and stakeholders, and develops partnerships that enhance the program’s offerings.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Administrative Duties

• Oversee daily operations of the program, including but not limited to: programming, scheduling, attendance and communications
• Communicate with volunteers, families, caregivers program partners
• Collaborate with interdisciplinary team members and community partners to support team members in achieving their desired goals
• Represent the program as a member of the Behavior Management Committee
• Comply with all internal and state regulations, including participation in all inspections, investigations, surveys and audits
• Assist Director of Adult Services with planning and leading staff development activities
• Assist in planning special events (art shows, talent shows, field days, etc.)
• Complete and maintain safety care trainer certification and facilitate training for agency staff as needed

Staff Coordination and Support

• Provide staff with detailed daily activity plans and necessary materials
• Demonstrate a strong work ethic, solution-oriented thinking, open mindedness, active listening, good judgment, decisiveness, accountability and strategic thought
• Communicate expectations clearly and maintain a high level of accountability
• Participate in the hiring, training and onboarding of new employees
• Serve as point of contact for programming-related questions and problem -solving during daily operations.

Program Specific Responsibilities:

• Create weekly program schedules based on needs, preferences and goals of team members
• Build program curriculum and create materials as needed
• Provide direct services as needed
• Ensure programming supplies and materials are available as needed
• Adhere to all Keshet policies and procedures
• Additional responsibilities as needed and assigned by Director, e.g. committee participation, in-service training for the agency, attendance at special meetings, etc.

QUALIFICATIONS:

• Bachelor's degree in social services, human services, or related field
• 2-5 years of experience working with adults with intellectual and developmental disabilities
• At least 2 years of day program management experience
• State of Illinois Qualified Intellectual Disability Professional (QIDP) certification preferred
• Valid IL driver's license and safe driving record

SKILLS REQUIRED:

• Strong leadership skills
• Effective verbal and written communication skills
• Strong organizational skills and adept at multitasking.
• Good problem-solving skills
• Ability to creatively program
• Adapts well to unexpected and changing situations
• Proficiency in the use of computers and software applications
• Embraces a culture of collaboration and teamwork
• Understands and demonstrates ethical behavior and practices

Keshet offers a robust Employee Benefit Program which includes:

• Affordable healthcare plans
• Dental
• Vision
• Short-term and long-term disability
• Life insurance
• 401k plan with employer matching contributions
• Holiday Pay
• Paid Sick Time
• PTO
• Tuition reimbursement

ABOUT KESHET

Keshet is a one-of-a-kind organization that brings classroom experiences, camps, sports, residential, social, and vocational activities for 600 people with disabilities each year. From the very start, Keshet has grown alongside our participants, creating a community of belonging where people of all abilities learn, play, work, live, and grow together.

Today, Keshet continues to flourish, with over 75 programs in the Chicago and Wisconsin area, four residential homes, 200 dedicated staff and lay leaders, dozens of community and corporate partners, and thousands of engaged donors around the world. Nurtured by respect, creativity, tenacity and unconditional love, Keshet makes a powerful difference in the lives of each child and adult with disabilities, their families, the community and beyond.