Program & Consumer Support Specialist (Part time)

JSSA
JSSA

Customer Service

Virginia Beach, VA, USA

USD 24.57-24.57 / hour

Posted on Aug 6, 2026
Location: Hybrid/Fairfax County, VirginiaSchedule: 10 hours per weekAbout JSSAJSSA is a trusted nonprofit community health and social wellness agency helping neighbors and their families through their most vulnerable moments. JSSA empowers individuals and families to enhance well-being across all ages and stages of life, serving communities throughout Northern Virginia, Maryland, and DC. About the RoleThis Program & Consumer Support Specialist will provide administrative and communications support, helping keep day-to-day operations of Fairfax County Youth MOVE organized and running smoothly. It's a great opportunity for someone looking to build skills in nonprofit and human services work. This position will report to the Director of Behavioral Health Support Services. Key Responsibilities Maintain data trackers — check weekly to ensure updated, and reach out to responsible parties to complete any outstanding dataPopulate panel dataMonitor FCYM Instagram and JSSA email, responding to inquiries or looping in the appropriate parties as neededAssist with advertising panels and events using Constant Contact and CanvaSupport Youth Development Coordinator in creating sign-up forms and evaluations for panels, and in sending continuing education Qualifications High school diploma or GED preferredStrong computer skills — able to navigate or willing to learn Canva, Constant Contact, Microsoft Office, and basic-to-intermediate ExcelHighly organizedGood problem-solving skillsStrong attention to detailInterest in learning more about human services and nonprofit functioning is a plus Schedule Hybrid positionFlexible work hours, outside of weekly supervision meetings and biweekly team meetings Salary: $24.57 per hour