Patient Accounts Specialist
Operations
Rockville, MD, USA
Posted on Jul 17, 2026
JSSA is looking for a dependable and detail oriented individual to join our Accounting Team. The Patient Account Specialist is a full time role based out of our Rockville, Maryland, office, and supervised by the Director of Patient Accounts. Responsibilities include, but are not limited to, posting payments from both third-party billing and client payments to the proper account, client/third-party billing and collection activities. This position is expected to complete routine assignments independently within the limitations of the Agency's policies and procedures.Responsibilities: Import Electronic Remittance Advices into the EHR and ensure they properly post to the client’s accountReview Remittance Advices for any denials or deductions and post any necessary adjustmentsPost client self-pay payments to client accountsMake necessary corrections to process claim denials and/or rejections for paymentProvide updates on third party payer changes to billing requirementsUpdate the EHR with new insurance and demographic information on current clients as necessaryIdentify consistent reasons for third party claim denials. Notify the Director of Patient Accounts and suggest procedural changes, which would avoid future denialsNotify other Patient Accounts staff if an insurance policy is no longer activeCreate finance entries as needed in the EHR to document client/staff/insurance communications.Keep abreast of third-party payer requirementsNotify the Director of Patient Accounts of consistent and re-occurring problems in routine processing, which need addressing. Suggest alternative solutions to the problemsPerform other duties as assigned by the Director of Patient Accounts Qualifications: High school diplomaMinimum of three years’ experience processing third party billings and collecting appropriate reimbursement. Knowledge of third-party billing and reimbursement requirements.Exceptional customer service and communication skills.Proficient with Microsoft Office 365 with advanced skills in ExcelExperience with electronic billing. We Offer: Hourly rate starts at $23.00Medical/Prescriptions/Dental/Vision/Life-ADD/DisabilityHoliday/Vacation/Personal/Sick Pay403(b) retirement savings plan with matchWork-life balance and collaborative team environmentMany opportunities for personal and professional developmentand more...