Senior Services - Care Manager

The Care Manager is directly responsible to her/his supervisor who assigns cases, reviews case management and administrative work and offers regularly scheduled supervision as well as additional consultation on an as needed basis. The CARE Manager is expected to carry out routine assignments independently within the Agency’s program policies and procedures and within her/his scope of responsibility. The Care Manager will carry a full caseload (>50) of Holocaust survivor clients.

Essential Functions:

• Provide direct casework to survivor clients/families in accordance with the Client Management Process. Includes intake and needs assessment process (formulating service plans); implementing service plan; and, evaluating the course and results of the service. Home and field visits required.
• Perform all related activities that serve to benefit the clients including program-related case management. This may include contacting and working with other agencies/ facilities/individuals (referrals and ongoing collaboration); making full use of JSSA’s resources; including arranging for homemaker, escorted transportation, etc.; providing information about other community resources (medical assistance, food stamps, transportation, nursing homes, etc.); and, serving as a client advocate as appropriate.
• Document all service provision in Unicentric in accordance with the Client Management Process. Prepare and maintain current and accurate records, case recordings and statistics.
• Maintain professional boundaries and client confidentiality at all times.
• Act as a resource to other JSSA professional staff on community resources, case management functions, etc. as assigned.
• Submit all required forms and statistics on a timely basis.
• Participate in department staffing, case conferences/consultation meetings as appropriate as well as in program related meetings and planning.
• Establish close working contacts in the community, in order to benefit service delivery for clients.

Minimum Education, Licensure, and Work Experience Required:

• Bachelor’s Degree required; Master’s preferred.
• Organizational and attention to deal.
• Written and oral fluency in Russian language required.
• At least two years relevant work experience.
• Proficient with computers; Microsoft Office.

#GC