Hospice - Director, Intake & Admissions
JSSA
North Bethesda, MD, USA
USD 115k-125k / year
Posted on Oct 31, 2025
JSSA is looking for a Clinical Director with a background in hospice/palliative care and a passion for team leadership and process optimization to become a key contributor to our impactful Hospice program in Montgomery County. This full-time role is an integral part of our hospice leadership team and will assume oversight of the Intake, Admissions, and Sales teams and their corresponding processes.
Responsibilities:
- Lead the end-to-end admissions process, ensuring a seamless transition from initial referral to full admission
- Lead the liaisons in their annual referral goal settings and ensuring they meet the required quota
- Manage a full staff of intake and discharge coordinators, admission nurses and marketing liaisons
- Collaborate with weekend supervisor and weekend intake coordinators to provide continuity of care as it relates to admissions
- Collaborate closely with nurse liaisons and Hospice physicians to determine pre-eligibility of hospice referrals in a timely fashion
- Recruit, train, and onboard new staff members
- Consistently review and optimize the referral, intake, admissions and discharge processes
Qualifications:
- Bachelor degree in Nursing (BSN)
- Masters degree in Nursing (MSN) or related field preferred
- Active RN license to practice in the state of Maryland
- Minimum of 5 years of clinical Hospice or Home Care experience (Admission Nurse, field-based Hospice Nurse, Inpatient Unit Hospice Nurse, or Nurse Manager)
- Minimum of 5 years’ experience in managing and providing direction to nursing staff
- Exceptional verbal communication skills for effective interaction with the public, referral sources, and internal hospice staff
- High proficiency with Microsoft Office 365 and electronic medical records
- Homecare Homebase EMR experience highly preferred
- Strong organizational skills and technical aptitude
- Proficient in generating and analyzing productivity reports and other relevant metrics
Benefits:
- Salary range $115-125k
- Hybrid work model for flexibility and work-life balance offered after 90-days of employment
- Supportive and collaborative work environment
- Comprehensive benefits package, including Medical, Prescription, Dental, and Vision insurance, 403b Retirement Plan, Paid Leave (sick/vacation/personal/holidays), and more...
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