JSSA is looking for a full-time Scheduling Coordinator to join our fast paced Hospice team. This position will manage all the scheduling of patients' visits with hospice care staff to ensure timely and efficient care delivery using the Homecare Homebase electronic health record system.

Responsibilities:

• Create schedules, communicate changes, maintaining patient and staff records in the HCHB electronic health records (EHRs), managing staff availability, and ensuring compliance with care plans and agency policies.
• Act as a central point of contact, communicating schedule changes, patient needs, and issues to patients, families, staff, and other healthcare professionals.
• Work closely with the Clinical Leadership to address urgent needs and issues, such as rescheduling visits or managing urgent patient care needs, under pressure.
• Participates in all required meetings.
• Perform general office duties, and support the the clinical team with any administrative tasks as needed.

Qualifications:

• Associate degree. Bachelors' level preferred.
• 3-5 years’ experience performing related work
• Demonstrated organizational and time management skills
• The ability to multitask and work in a fast-paced environment
• Demonstrated flexibility, adaptability, and outstanding customer service skills
• Highly proficient with MS Office 365 applications, Homecare Homebase Electronic Medical Record, and other databases
• Familiarity and comfort with medical terminology
• Ability to manage confidential information with sensitivity
• Capable of communicating professionally with patients, power of attorneys, legal guardians, primary care physicians and other community/medical providers
• Able to work in the office Monday through Friday.

We offer:

• Starting hourly rate $24.00
• Medical, dental, vision, disability, life and AD&D
• 403(b) retirement savings plan with match
• Generous leave and holiday benefits
• Work-life balance and collaborative team environment
• Many opportunities for personal and professional development
• and much more...