IT Business Partner is a strategic liaison between the IT department and JSSA business lines, responsible for ensuring the alignment of IT services and infrastructure with business goals and objectives. JSSA is looking for a full-time IT Business Partner to support our amazing team!

Essential Functions:

• Develops and oversees business line IT strategic plans, projects, budgets and IT service delivery support to achieve business unit objectives.
• Builds and maintains strong relationships and partnerships across stakeholder organizations and delivers timely solutions and efficient services to meet the explicit and implicit needs of the business.
• Working closely with the IT team and its suppliers to ensure scope, cost and schedule for business and IT projects.
• Creates formal networks with key decision makers and serves as “voice of IT” to key stakeholders.
• Develop solutions to problems of varying complexity which require ingenuity, creativity, and innovativeness.
• Manage project portfolios for their respective business units.
• Assist with project management including full life cycle of systems from conception, development, testing, implementation and maintenance.
• Expert in needs assessment, design, selection, build, training, support, and ongoing optimization of applications, technology and information used to serve JSSA clients.
• Serve as the informatics/business or clinical application subject matter expert on EHRs or functional applications (e.g. A/R, A/P, G/L, HR, etc.) within their respective business line.
• Partners with business line process lead to actively support and promote process standardization, utilization, and best practices in the area of clinical informatics or front/back-office applications.
• Identify gaps and opportunities in departmental process mapping of current and future workflows.
• Ensure required training needs are understood and made available to business unit leaders and their team members.
• Collaborate with data analyst in defining, building and validating relevant dashboards and reports for respective business line and/or clinical systems.
• Experience prioritizing and balancing competing priorities with competing resource requirements.

Experience Required:

• Experience developing and maintaining business process maps within and across enterprise functions (e.g., Finance, Accounting, HR, Marketing, etc.).
• Proven ability to lead business process re-engineering initiatives.
• Experience with use of low code development tools (i.e., Microsoft Power Automate, Power Virtual Agent, SharePoint etc.) to streamline and integrate enterprise processes (certification a plus).
• Knowledge of AI and experience developing simple AI solutions to automate routine, repetitive activities.
• Experience eliciting, refining and documenting business requirements based on stakeholder needs (certification a plus).
• Excellent communication skills, ability to build relationships with key stakeholders and experience with project management methodologies.

Minimum Education, Licensure, and Work Experience Required:

• Bachelor’s or Master’s degree in healthcare/clinical field, Informatics or IT.
• Business acumen and working level experience in support of delivery of healthcare, financial, sales/marketing services.
• Demonstrated ability to capture and develop business requirements to support the development of technology and data solutions.
• Understanding of project management, business finance and budgeting process fundamentals.
• Good written, verbal and presentation skills – able to communicate technology solutions to non-technical stakeholders by focusing on business outcomes and value.
• Good leadership competencies and presence.
• 3 to 5 years of clinical or front/back-office information system experience required.
• Knowledge of clinical terminology and workflow desired.
• Understanding of basic cybersecurity and systems integration principles.
• Strong attention to detail, writing, and customer service skills.