Hospice - Director, Social Services

JSSA's Hospice program is seeking a qualified, professionally licensed, and board-certified clinical supervisor for our Director of Social Services role. This position is responsible for the overall leadership and organizational development of the psychosocial and spiritual services on the hospice team. This role is also responsible for the effective management of clinical, administrative, and supervisory functions as they relate to personnel and hospice policies and procedures to meet JSSA ’s mission of patient care.

Responsibilities:

• Develops and leads strategies to promote growth and development of the agency.
• Formulates and implements policies related to organizational development and process improvement.
• Promotes, articulates, and models the vision, mission, and values of the organization.
• Promotes decision making at the staff level to promote independence in clinical practice.
• Provides clinical direction to staff.
• Responds appropriately and compassionately to all patient/ family/facility concerns and complaints.
• Leads and promotes cross-departmental collaboration across the agency.
• Oversees and mentors social work, chaplaincy, and bereavement teams.
• Provides clinical supervision as needed to hospice social workers who are working towards advanced licensure.
• Collaborates with the Clinical leadership to ensure consistent provision of services across teams and matters related to psychosocial/spiritual services.
• Continuously formulates, builds, and monitors systems that enhance clinical efficiency to maximize care to patients and families
• Assures that delivery of care is compliant with Federal and State regulations and organizational policies and procedure
• Oversees new hire and annual competencies and evaluations for all direct reports
• Participates in interviewing, hiring and developing new staff, as requested.
• Addresses performance issues in a timely manner utilizing the organization’s progressive discipline policy.
• Assures fiscal responsibility of staff and participates in budget/planning process.
• Assures quality and efficient team operations through leadership in performance improvement, customer satisfaction, regulatory compliance and adherence to organizational policies and procedures.
• Participates in QAPI strategies and initiatives to enhance quality of care

Minimum Education, Licensure, and Work Experience Required:

• Master’s degree in social work from an accredited program
• Current LCSW-C license in the State of Maryland required
• Board Certified Clinical Supervisor certification required
• Advanced Hospice Social Worker certification (APHSW-C) preferred
• Minimum of 5 years post-Master’s experience in hospice work with increasing clinical, supervisory, and managerial responsibility
• Possesses a comprehensive body of knowledge regarding hospice, bereavement, and end of life care
• Possesses a comprehensive body of knowledge regarding supervision and management
• Demonstrated high level of technical proficiency

What We Offer:

• Starting Salary $105,000 depending on licensure and experience
• 403(b) with matching contribution
• Professional development stipend
• Medical, dental, vision, life and disability insurance
• Free CEU trainings
• Free supervision toward clinical licensure
• 24/7 Employee Assistance Program to support mental health and a balanced lifestyle.
• Vacation, sick leave, and select Jewish and federal holidays.

#MHSW

The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D