Family Support Services - Program Coordinator, Parent Resource Center

General Overview:

JSSA has an immediate opening for a full-time bilingual Program Coordinator at the City of Gaithersburg, Parent Resource Center (“PRC”), located at Gaithersburg Elementary School. This position is responsible for planning, coordinating and implementing all aspects of the PRC including case management services, ESOL classes, computer classes, financial literacy classes, parent classes and connection to community resources. Salary range: $55,000-$60,000.

Responsibilities include:

• Serves as the liaison between the program and the City of Gaithersburg and Gaithersburg Elementary School.
• Ensures that all programming is in accordance with state regulations, JSSA policies, quality standards and grant requirements.
• Provides comprehensive bilingual case management services for 10-15 families at a time.
• Complete a needs assessment and develop a case management plan for each family.
• Provides resources and referral work, working with individuals and families through on-site and community-based contacts.
• Provides or coordinates the facilitation of, at least 2 ESOL classes per week, for 22 weeks, for beginner English speakers.
• Provides or coordinates the facilitation of 22 computer classes and phone tech support sessions.
• Refers a minimum of 80% of clients to the Financial Empowerment Center and provide at least two financial empowerment classes on-site by subject matter experts.
• Refers clients to housing support partners such as HIP for services related to rental education, eviction counseling, etc.
• Coordinates a minimum of two citizen preparation courses on-site.
• Coordinates a minimum of four workshops related to career building, job readiness, job training and other vocational topics.
• Facilitates a minimum of four parenting workshops each year in areas of early childhood development, nutrition, and behavior and emotional skills.

Position qualifications:

• Minimum of a bachelor’s degree in social work, social services or related field.
• Must have a minimum of two years’ experience providing case coordination.
• Must have experience working with families with children and knowledge of Montgomery County and City of Gaithersburg community needs and resources.
• Must demonstrate a commitment and ability to serve a diverse community including low-income, English language learners, and children with special needs or challenging behaviors.
• Bilingual English/Spanish is required.
• Must have ability to get up and down off the floor and lift up to 50 pounds.
• Work hours may include some evenings

The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D