Mental Health Services - Director, Clinical Operations

Director, Clinical Operations

JSSA is seeking a qualified, professionally licensed candidates for the Director, Clinical Operations in our Mental Health Services Department in our offices in Fairfax, VA. This position is responsible for the operational and administrative functioning of all assigned programs in the Mental Health Services program. Salary range: $95,000-$115,000.

Essential Functions:

Operational Oversight

• Evaluate and manage program for effectiveness, efficiency, outcomes, and quality Develop and monitor program budget as required
• Communicate status of program’s operations and outcomes on a regular basis to a variety of audiences (staff members, community partners, stakeholders, and funders)
• Maintain adequate records to provide required statistical information to reflect level and nature of program activity as may be required by various funding/grant sources, and to recognize the level of volunteer participation and activity
• Maintain fidelity to established service/program model design(s)
• Routinely participate in review activities and processes to ensure appropriate use of resources, and appropriate and effective operations as assigned
• Participate actively in team meetings and supervision; utilize feedback to enhance the quality of work
• Serve as a resource to, and member of, the MHS Leadership team to consult in areas related to service delivery and program operations

Staff Development, Clinical Supervision, Training

• Serve as clinical supervisor for assigned clinicians, providing caseload management support, clinical supervision
• Conduct team meetings for site-based staff on a regular basis to provide administrative support and information to all MHS staff members
• Participate in the recruitment, hiring, and development of new staff, student interns, and contract workers, as required
• Assist with design and implementation of orientation and on-boarding training for all program staff and students
• Ensure new hire orientation and onboarding training is completed by each new staff and student intern
• Monitor supervisee’s adherence to clinical and operational standards of practice consistent with JSSA policies and procedures, and professional practice standards including CARF
• Ensure supervisees’ professional growth and development and encourage staff to identify areas of practice for professional development
• Review, approve and process employee timesheets, mileage forms, and vouchers on a timely basis
• Conduct annual written evaluations and develop work plans for supervisees
• Provide individual clinical supervision as required in accordance with JSSA policies and licensure regulations
• Facilitate peer supervision for advanced licensure staff members in accordance with JSSA policies and Maryland/Virginia state regulations related to the provision of Category II CEUs for peer supervision activity
• Serve as administrative and clinical resource to staff and student interns
• Facilitate in-service and other clinically focused meetings as appropriate
• Consult on complex cases and difficult supervisory issues with the Director, Outpatient Mental Health Services and/or the Senior Director of Behavioral Health Services

Program Support/Community Relations

• Support the implementation, review, and evaluation of CARF standards to achieve and maintain accreditation
• Develop collaborative partnerships and relationships with community partners, stakeholders and funders which advance the Agency’s mission and support program operations as needed
• Participate in significant and continuing professional activities and community work which enhance professional skills and JSSA's image and impact on the community
• Develop and facilitate presentations to community partners, stakeholders, and audiences on requested topics associated with program’s scope of service and/or professional expertise

Minimum Education, Licensure, and Work Experience Required:

• A Master’s degree in Social Work or an equivalent Master’s degree program
• Current license in appropriate jurisdictions
• Minimum of 5 years post – Master’s clinical/therapy/supervisory experience with increasing responsibility
• Completion of state-stipulated requirements for Clinical Supervisors
• Demonstrated interpersonal skills necessary to relate effectively to clients, professional and non-professional staff
• Excellent oral and written communication skills

#MHSW

The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D