Director of Support and Wellness

JQ International Inc
JQ International Inc

Customer Service

Los Angeles, CA, USA · Remote

USD 75k-80k / year

Posted on Oct 7, 2026
OPPORTUNITY SUMMARY: JQ International, a leading LGBTQ+ Jewish nonprofit, is seeking an innovative and experienced Director of Support and Wellness to nurture and improve queer Jewish mental health and wellness. This is a perfect role for a person who can hold both program vision and execution and who is fluent in the wellness challenges faced by queer Jews. JQ’s professional team embodies a roll-up-your-sleeves culture that invites creativity and is laser-focused on enriching the lives of queer Jews and uplifting queer Jewish joy. Mental health professionals, social workers, and educators who are ready to come change the world with us should apply for this role ASAP. KEY DETAILS:Location: Hybrid Work Environment–approx. 70% work from home, 30% in-person in Los AngelesSalary: $75,000 – $80,000/year, commensurate with experienceApplication Details: Frequently cited statistics show that women, transgender, and nonbinary people, and other structurally marginalized groups apply to jobs only if they meet 100% of the qualifications. JQ encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications.Anticipated Start Date: July 1, 2026 (potentially sooner) TO APPLY: Please send your resume, cover letter, and writing sample to hdohn@jqinternational.org. In your cover letter, please share how you are connected to the mission of JQ and your experience working with JQ’s target audiences. Please write ‘Director of Support and Wellness’ in the subject line. WRITING SAMPLE TASK: We encourage you to spend no more than 30 minutes total on this assignment.1) You will be offering a virtual psychoeducation workshop for parents and caregivers of LGBTQ+ youth. Write a newsletter promoting this event. Please include the purpose of the workshop, how to register, and any other information you believe is important and relevant.2) A helpline caller is transgender, recently relocated to Los Angeles, in their early 20s and experiencing isolation and discrimination. They feel unsafe at work, and their housing situation is unstable. One of their roommates is harassing them with antisemitic and anti-Israel rhetoric. How would you guide them? What support can you offer this person? ABOUT JQ: JQ International celebrates and strengthens queer Jewish joy. We are a Los Angeles-based 501(c)3 non-profit founded in 2004. JQ provides programs and services to the lesbian, gay, bisexual, transgender, and queer (LGBTQ+) Jewish community and their friends, families, and loved ones by creating quality social and educational programming, offering life-affirming and life-saving support services, and providing activism/leadership opportunities inspired by Jewish values. Programming and service offerings create safe spaces and provide access points for increased involvement, leadership development, and the healthy fusion of LGBTQ+ and Jewish identities. For more information, visit www.JQInternational.org. OPPORTUNITY FOR IMPACT: In this position, you will hold the vision and primary responsibility for executing JQ’s key programmatic efforts for queer Jewish wellness, including helping LGBTQ+ individuals and families navigate communal support services, conceiving and executing JQ’s wellness and psychoeducation programming, and compiling and disseminating community resources. This includes working with adult and youth community members on issues related to mental health, food and housing security, sexual orientation and gender identity, substance use, stress management, inclusion, identity, and more. In addition to managing the JQ Helpline, overseeing support groups, leading psychoeducational workshops and trainings, and offering wellness programs for adults and teens, there is a wealth of opportunities for creativity and agency to expand our current services and build new support networks and community-based resources. DIRECTOR OF SUPPORT & WELLNESS: The Director of Support & Wellness (DoSW) oversees three integrated areas of JQ’s work: JQ Helpline, Support Groups, and Wellness & Inclusion Education for Teens and Adults in the JQ community and in the field. The DoSW reports to our Managing Director and works closely with the professional team. You are warm, approachable, and demonstrate the importance of interpersonal relationships; you follow through and have excellent interpersonal, written, and oral communication, programmatic, presentation, and relationship-building skills. This is a full-time position based in Los Angeles, CA, with approximately 70% remote work and 30% in-person; additional travel may be required. RESPONSIBILITIESHelpline Management:- Oversee training and supervision of JQ Helpline/support service employees and volunteers.- Update and maintain the resource database; cultivate referral resources and partnerships.- Update and maintain the database of JQ Helpline contacts; track and input contacts weekly.- Track Helpline demographics and testimonials for grant writing and reporting.- Edit and proofread grants and external communications as needed.- Answer calls, texts, and emails; provide support and culturally inclusive resources to LGBTQ+ Jews, their families, and allies.- Follow up with contacts within 1–2 business days; complete intake forms and document reasons for contact in the database.- Conduct outreach for resources (immigration/asylum, food insecurity, DV, housing/homelessness, Jewish spiritual resources, etc.).- Assist with crafting marketing content and calendar for the Helpline’s annual marketing campaign.- Represent JQ at public events and conferences to promote support & wellness services. Support Group Management:- Ensure high-quality implementation of JQ’s support groups and create new groups based on community needs.- Oversee hiring, management, and supervision of facilitators; facilitate groups as well.- Ensure notes are documented and tracked; measure impact of support groups.- Provide resources, speakers, and referrals; address issues such as identity and coming out.- Maintain a culture of learning among facilitators; publicize and network to increase participation.- Refer people to the JQ Helpline and outside services as appropriate. Wellness & Inclusion Education for Teens and Adults:- Develop, lead, and co-facilitate trainings on LGBTQ+ identity and inclusion through a psychoeducational lens (communications, facilitation, administrative tasks, etc.).- Trainings and wellness programs may be provided to: Queer Jews of Color; Transgender and Nonbinary Jews; Queer Jewish Women; Clergy and institutional professionals; Clinical staff and mental health professionals; Parents & Caregivers; Persian LGBTQ+ community.- Sample programming may include: LGBTQ+ 101 and inclusion best practices; mental health and suicide prevention; rituals, Judaism, and spirituality; gender-affirming care; clinical practice with the LGBTQ+ community and caregivers; self-care and wellness techniques; queer and Jewish intersectional identities and experiences.- Manage the Queer Teen Wellness Initiative: recruit with the Youth Program Manager; partner with staff to design the arc of support/wellness experiences; supervise communications and curriculum for teen psychoeducation & wellness initiatives. QUALIFICATIONSMission Alignment & Culture Fit:- Passion for celebrating and strengthening queer Jewish joy.- Nuanced understanding of LGBTQ+ and Jewish identities and their intersections; fluency in inclusion work.- Experience bringing a racial justice and gender equity lens to work and culture.- High EQ; builds trust; advocates for organizational culture and values.- Sets high expectations; celebrates victories while working toward long-term vision.- Exudes calm and warmth; finds joy in creating healthy, equitable communities.- Comfortable working independently and collaboratively. Mental Health Knowledge & Wellness Expertise:- LCSW or LMFT preferred; will consider doctoral, pastoral, rabbinical, MSW, or MFT with experience facilitating support groups (in-person and online).- Working knowledge of counseling and advocacy techniques for the LGBTQ+ community and families.- Knowledge of the national Jewish community and social service landscape.- Access to the internet; able to attend weekly field meetings in and around Los Angeles, California.- Demonstrated ability to work well with persons of varied backgrounds.- Commitment to nonviolent communication; impeccable reputation and ethical behavior.- Willingness to work within JQ’s guidelines, policies, and mission; ability to accept collaboration and feedback; maintain client confidentiality and adhere to code of conduct when working with minors. Leadership & Management:- Collaborative leader; gains input and buy-in from stakeholders; presence, maturity, and decisiveness.- Excellent oral and written communication skills.- Plans strategically and manages details; translates strategy into plans and manages a team toward results.- Coaches team members and contractors with an inclusive style encouraging cohesion, accountability, and high performance.- Adept with technology and remote work; holds joy and resilience as foundations of a healthy team.- Distinguishes urgent vs. important; prioritizes and delegates as needed. COMPENSATION: $75,000–$80,000/year, commensurate with experience; competitive benefits including healthcare and discretionary time off; fast-paced, queer-normative, dog-friendly work environment. EQUAL EMPLOYMENT OPPORTUNITY: JQ is dedicated to building a culturally diverse and pluralistic staff and provides equal opportunity to all people regardless of race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, gender identity and expression, marital status, veteran status, disability, or any other category outlined in federal or state regulations. This policy applies to all employees and candidates for employment.