Administrative Director of Disability Services

Key Responsibilities:

• Provides leadership, direction, and support to regional management teams, in collaboration with other management personnel.
• Represents JFSA and the Developmental Disabilities program in the community and with other organizations, funders, and families.
• In conjunction with the Clinical Director, and other leadership staff, plan, develop, and execute improvements in existing programming as well as new initiatives. This includes developing, implementing, and/or maintaining formal policies and procedures.
• In conjunction with the Clinical Director and other leadership, develop a plan and vision for further growth opportunities within the field of developmental disabilities.
• Responsible for hiring and managing Regional Coordinators, Schedulers, and other support staff as assigned.
• Availability to be on-call evenings, weekends, and holidays.
• Responsible for the regulatory training of the staff
• Implements the principles of effective performance management on an ongoing basis.
• Ensures efficient and effective operation of the Developmental Disabilities program, pertaining to issues such as staff scheduling, standard operating procedures, etc.
• Ensures that the Developmental Disabilities program operates in a fiscally responsible manner; monitors the annual budget and allocation of funds, in conjunction with the Achieving Potential Business Manager and the Finance Department.
• Ensures that the Developmental Disabilities program fulfills all current and future requirements associated with funding sources (e.g., Medicaid waivers) including regulatory compliance, meeting accreditation standards, and licensure regulations.
• Ensures that necessary documentation and databases are maintained to support billing activities and the operation of the program.
• Oversee the Developmental Disabilities department support functions, including but not limited to inventory maintenance, database entry, and analysis, training compliance records, facility and vehicle maintenance fiscal approval process, etc.
• Oversee the operation of scheduling support staff, including the monitoring of coverage and overtime, verifying payroll, and providing effective and therapeutic staffing. Some of these functions may be delegated to others as needed.
• Interacts with HR, fiscal, IT, and other JFSA departments to ensure and enhance program needs and requirements.
• Interacts extensively with families of consumers for non-clinical related topics
• In partnership with the Achieving Potential’s Chief Program Officer, represents Developmental Disabilities management concerning labor unions.
• Demonstrates awareness of and follows all safety policies and procedures and adheres to all recommended practices.
• Performs other duties or special projects, as assigned.

Benefits:

• 403(b) retirement savings plan with match
• Medical, dental, life, and vision insurance
• Company-paid life insurance
• Flexible spending and health savings accounts
• Paid time off
• Paid holidays and sick time

Come join our team and make a difference in the lives of others!

Education and Expereince:

• Master’s degree in human services (Social Work, Counseling, psychology, nursing, public administration, etc.) or Business Administration is strongly preferred.
• Minimum 5-7 years of progressively responsible experience in Intellectual/Developmental Disabilities or other health care fields, including supervision and management responsibilities.

Other Requirements:

• Valid Ohio Driver’s License and auto insurance.
• Complies with all essential training requirements and Annual Training, (e.g., CPR, First Aid, Certified Mediation Passing).
• Professional licensure or certification preferred.

Knowledge and Skills Required:

• Strong skills in teaching, developing, and training staff.
• Excellent verbal and written communication skills, including the ability to make presentations.
• Excellent conflict management and problem-solving skills.
• Excellent interpersonal skills to effectively communicate with department staff, clients, families, and other JFSA personnel.
• Ability to analyze and synthesize rules and regulations, budget documents, and spreadsheets.
• Strong computer skills, including the ability to use Microsoft Office Suite.
• Knowledge of contemporary IDD service delivery models, trends, etc.
• Strong planning and organizational skills.
• Willing to work long hours (evenings, weekends, holidays) when necessary.
• Operate a motor vehicle and manage significant local travel.

Jewish Family Service Association of Cleveland is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, ethnic group, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

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