Care Navigator, Dementia Specialist

Key Responsibilities:

• Helps to establish infrastructure (e.g. eligibility requirements) for new dementia care navigation program.
• Conducts intake, and provided case management, care coordination, counseling, and support to individuals with dementia and their family caregivers.
• Works with family members to develop plans to improve their loved ones’ quality of life, avoid crises, and reduce caregiver stress.
• Assists with the implementation of 'Savvy Caregiver' training program.
• Tracks data/maintains record keeping as outlined in the HHS Care Paths grant
• Assesses and identifies the needs of individuals with dementia as well as their family caregivers.
• Links clients with appropriate resources while guiding family members through making decisions regarding their options.
• Helps clients follow through by making appointments and arranging transportation.
• Maintains communication with and between medical, social services, and other providers.
• Manages crises and meets clients at hospitals or in their homes.
• Intervenes to bring hospital or other staff up to speed on the client's needs, assists with discharge plans, and provides respite resources to family members.
• Advocates for clients and assists with applications for government benefits such as Medicaid, housing, and veterans’ benefits.
• Helps family members process the reality of their loved one’s dementia and work to manage family members’ expectations.
• Documents services provided to clients in the client record as well as electronically within agency timelines.
• Delivers regular reports to monitor program progress and impact.
• Prepares and/or delivers presentations and conducts workshops for agency committees, staff, or outside organizations as assigned.
• Demonstrates awareness of, follows all safety policies and procedures, and adheres to all recommended safe work practices. Also contribute to the control of hazards in specified area of responsibility.
• Performs other duties or special projects as required or as assigned.

• 403(b) retirement savings plan with match
• Medical, dental, life, and vision insurance
• Company-paid life insurance
• Flexible spending and health savings accounts
• Generous paid time off policy
• Paid holidays
• Free parking

Education:

• Bachelor’s degree in human services or related field.
• Advanced degree preferred.

Experience:

• Minimum 2 years work experience with seniors
• Minimum 1 year work experience with individuals with dementia required
• 2-5 years of experience with case management and care coordination preferred

Other Requirements:

• Valid Ohio Driver’s License
• Current Auto Insurance
• Clear background check

Knowledge and Skills Required:

• Knowledge of Jewish religion and culture.
• The ability to relate knowledgeably and sensitively to seniors and their families.
• Extensive knowledge of senior community resources.
• Understanding of dementia and knowledge of cognitive assessments and dementia-related resources preferred.
• Ability to mediate family problems preferred.
• Ability to organize and manage a diverse assignment.
• Ability to work independently.
• Ability to represent the agency through community networking.

Jewish Family Service Association of Cleveland is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, ethnic group, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

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