JOB TITLE: Volunteer Services Coordinator #2 (In Kind Donations)

DEPARTMENT: Volunteer Services

REPORTS TO: Volunteer Services Manager

LOCATION: Concord

EMPLOYMENT TYPE: full time (37.5 hours), hourly, non-exempt

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HOW TO APPLY

Please complete an application including a cover letter and resume though the JFCS East Bay Career Center by clicking on the link or going to our website: https://jfcs-eastbay.org/jobs/

Please note: If you apply via an external site (Indeed, LinkedIn, etc) rather than directly through the Career Center, you may need to submit your cover letter and resume as one document if the site only allows for one uploaded attachment.

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OUR AGENCY

JFCS East Bay partners with our clients, staff, and community to pursue justice, promote healing, and advocate for meaningful change. We are an innovative social service agency and community-based organization that has served individuals and families throughout Alameda and Contra Costa counties since 1877. We reunite and strengthen families, care for the mental and physical health needs of people impacted by trauma, support healthy relationships between young children and their caregivers, provide legal representation to immigrants, and resettle refugees who seek to start their lives anew. We advocate for housing justice, mobilize community resources, and build bridges across our diverse East Bay to support our clients in meeting their goals and strengthening our community overall.

Our staff of almost 80 employees is characterized by its dedication, teamwork, warmth, and humor. JFCS East Bay actively seeks to hire a dynamic Volunteer Services Coordinator who reflects the cultural and linguistic diversity of the East Bay and of our clients. If you are deeply committed to developing authentic relationships with clients and colleagues, thinking creatively, and advocating for justice for our clients, this is the role for you. BIPOC, LGBTQ+, immigrant, multilingual, older adult or differently abled candidates, and people of all faiths or none at all are encouraged to apply.

HOW WE OPERATE

• We partner with our clients, staff, and community to advocate for justice and promote healing.
• We engage in our work with integrity, accountability, and transparency.
• We commit to anti-racism, diversity, equity, and inclusion.
• We maintain an unwavering stance against antisemitism and all forms of prejudice.

POSITION SUMMARY

The Volunteer Services Assistant #2 will help ensure that JFCS East Bay’s volunteer programs run efficiently and smoothly. The Volunteer Services department works as a cohesive team to advance the department’s goals; however, each team member has specific programs they are primarily responsible for. Current programs under this portfolio include in-kind donations (including collection drives), bicycle donations, ESL tutoring and language classes, refugee client volunteer support, assisting with the annual Art of Living Gala and other agency events, hosted housing, and managing our affordable housing research program.

POSITION RESPONSIBILITIES

• Assist with the smooth operation of Volunteer Services programs.
• Recruit, train, and onboard new volunteers, then assign them tasks based on their interests.
• Coordinate in-kind donations program, including screening items, managing volunteers, overseeing logistics, and tracking goods received.
• Manage bike donation program, including volunteer support and community partners.
• Assist with coordination of community collection drives of in-kind items, such as diapers, school backpacks, toiletries, cleaning supplies, and so on.
• Meet donors at off-site storage unit and Concord office for in-kind donation drop offs.
• Assist with Day of Service projects and community outreach programs.
• Coordinate volunteers for annual Art of Living Gala and assist with planning agency activities, including Volunteer Appreciation event, fundraising programs, and other events as needed.
• Manage Hosted Housing program, including finding and vetting potential new housing hosts and acting as a liaison between clients and hosts.
• Oversee affordable housing research program, managing a team of volunteers to produce monthly lists of available affordable housing.
• Develop and launch additional volunteer programs as needs arise.
• Assist Volunteer Services Manager with other tasks as needed.

REQUIRED MINIMUM QUALIFICATIONS

• Strong organizational abilities, and ability to keep updated, well-organized tracking system and files.
• Experience with tracking and reporting data.
• Initiative and ability to work independently as well as part of a team.
• Well-developed verbal and written skills.
• Flexibility with schedule, including some evening and weekend work.
• Excellent interpersonal skills with people of all ages.
• Ability to work effectively and respectfully with a diverse spectrum of individuals and institutions.
• Clean DMV record, current driver’s license, and car required.
• Ability to lift and carry 10 pounds.

PREFERRED QUALIFICATIONS

• Bachelor’s Degree and at least 1 year of related experience in nonprofit or social service agencies.
• A demonstrated commitment to antiracism, diversity and inclusion; valuing a diversity of perspectives and encouraging contributions by all team members.
• Familiarity with Microsoft Office suite of programs, including Teams.

COMPENSATION AND BENEFITS

The compensation for this position will range from $31-$34 per hour based on experience.

Benefits include:

• Medical/Dental/Vision
• Life Insurance/AD&D
• Long Term Disability
• Flexible spending accounts (Health, Dependent Care, Parking, and Transit)
• 401(k) with 6% matching contribution after one year
• 28 paid days off per year (Earned Time Off/ETO)
• Up to 16 paid holidays per year
• We also offer the option for hybrid work schedules where employees can work from both an assigned office and home.

EEO STATEMENT

As an Equal Opportunity Employer, JFCS East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The agency is committed to the principles of diversity in employment and to creating a community where everyone can flourish with dignity.

CONDITION(S) OF EMPLOYMENT

Satisfactory completion of a background check (including LiveScan where applicable). The background check may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. JFCS East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information.

COVID VACCINATION POLICY

JFCS East Bay requires staff to be fully vaccinated against COVID-19, including one booster shot, or declare a medical or religious exemption. Candidates should be prepared to provide proof of vaccination or complete a medical or religious exemption form on their first day of employment.