Box Office Associate / Usher

Location: The Riverside Church in the City of New York (New York, NY)

Reports to: Theater General Manager

Department: Theatre

Schedule: Per Diem, Called as Needed

Starting salary: $20

Start Date: As needed

Job Summary:

We are looking for freelancers to work as an Usher and/or Box Office Associate.

Essential Job Responsibilities:

Usher

• Work in conjunction with the House Manager to ensure a smooth open of the House
• Prep the House and Lobby for the Performance/Event
• Conduct emergency exit checks
• Count and record tickets as they are collected and monitor House doors
• Clean after show debris from the House at the end of each Performance/Event

Box Office Associate

• Selling tickets to the general public from the Box Office or other locations in the building
• Reconcile the box office at the end of shift
• Follow all policies and procedures for box office operations
• Work in conjunction with the House Manager &Ushers to ensure a smooth open of the House

Experience and Education Requirements

• Professional demeanor is a must, as the candidate will be expected to be the representative of the Church to clients.
• Excellent interpersonal skills both in person and by phone, with high professionalism.
• Fantastic customer service ethic and high expectations for quality.
• Fire Guard Certification is a plus

TRC is an Equal Opportunity Employer. No employee, or applicant for employment, shall be discriminated against in any term or condition of employment because of race, color, religion, national origin, sex, age, sexual orientation, or any other characteristic protected by law. We are constantly striving to make our organization anti-racist. Diversity, equity, and inclusion are core values. As an employee, you become part of that mission. We expect this same commitment from our staff.