Join our team and help shape the future of HR at the Jewish Federation of Greater Washington! We’re looking for an HR Operations Manager who thrives on building efficient systems, improving processes, and supporting staff with excellence. If you’re passionate about creating smooth HR operations that empower people to do their best work, we’d love to hear from you!

About Us

The Jewish Federation of Greater Washington strengthens Jewish life across DC, Suburban Maryland, and Northern Virginia. As a hub for innovation and collaboration, we bring together community builders and organizations to address our greatest needs, create vibrant connections, and shape a thriving Jewish future locally, nationally, and globally.

The HR team serves as a strategic partner to the organization, using a human-centered design approach to ensure our practices and systems are not only compliant and efficient, but also reflective of the needs, experiences, and aspirations of our staff.

Position Overview
The HR Operations Manager is a key member of the HR team, responsible for ensuring smooth and efficient day-to-day HR operations. This role oversees payroll administration, benefits management, HRIS systems, compliance, and employee lifecycle processes (including hiring and onboarding). The HR Operations Manager combines technical expertise with a people-first approach, ensuring that our staff are well-supported, our policies are equitable and compliant, and our HR practices reflect our values of responding with care, building trust with transparency, and evolving with purpose.

Key Responsibilities

Payroll & Benefits Administration

• Manage end-to-end payroll processing with accuracy, timeliness, and compliance, applying strong attention to detail, time management, and decision-making skills.

• Serve as the primary contact and administrator for employee benefits, supporting staff with clarity and care, and building trust-based relationships with employees and vendors.

• Partner with external vendors and brokers, negotiating effectively and ensuring programs align with our values and budget.

• Collaborate with the accounting team on payroll processes, including completing journal entries for payroll and benefits.

HR Systems & Data

• Oversee the HRIS and other HR-related systems, including Paychex, Principal, BambooHR and LinkedIn Learning; ensure data accuracy, integrity, and usability while identifying opportunities for innovation and process improvement.

• Develop and present reports and dashboards that help leadership and staff make data-informed decisions.

• Recommend and track meaningful HR metrics that guide evaluation and continuous improvement.

Compliance

• Ensure compliance with employment laws, regulations, and organizational policies, using critical thinking to anticipate challenges and address potential risks.

• Complete compliance reporting and audits, such as ACA, 5500, and Workers Compensation

• Maintain and update HR policies, handbooks, and procedures to reflect both compliance needs and our organizational culture.

• Support audit processes and maintain
  accurate personnel records, ensuring reliability and dependability in all aspects of documentation.

Recruitment & Onboarding

• Partner with hiring managers to support inclusive, full-cycle recruitment processes, from job postings to offers, with a focus on clear communication and candidate experience.
  

• Manage a smooth, welcoming onboarding process that fosters belonging and sets new hires up for success.

• Propose improvements that make hiring and onboarding more efficient, equitable, and reflective of our mission.

Employee Support, Engagement & Feedback Culture

• Respond to employee inquiries with professionalism, adaptability, and care, setting a positive and dependable tone.

• Provide clear guidance on HR processes and policies, ensuring staff feel informed and supported.

• Lead initiatives to collect, analyze, and act on employee feedback (through surveys, stay interviews, exit interviews, etc.), ensuring staff voices shape organizational practices.

• Collaborate with leadership to strengthen a feedback-oriented culture where staff feel empowered to contribute ideas, raise concerns, and help drive innovation.

• Facilitate conversations and meetings effectively in hybrid environments, ensuring staff across locations feel engaged and connected.

Required Qualifications

• 5+ years of HR experience, including payroll, benefits, HR operations, and compliance; experience with organizations of 50–150 staff preferred.

• Strong knowledge of HRIS systems (Paychex experience a plus), with proven ability to optimize processes and use data to inform decisions.

• Demonstrated experience designing and implementing employee feedback mechanisms and translating insights into system or process improvements.

• Proficiency with Microsoft Office, Zoom, and Adobe Acrobat.

• Excellent communication skills with a strong customer service orientation.

• Strong project management, facilitation, and relationship-building skills.

• Dependable, adaptable, and able to balance multiple priorities effectively.

• Familiarity with the Jewish community and its customs and practices preferred.

Organizational Culture and Values

The HR Operations Manager will join a team committed to leading with purpose, listening and responding with care, and fostering a culture of learning and collaboration. We value inclusion, transparency, and trust — and seek a colleague who brings curiosity, humility, and a deep respect for diverse perspectives.

A People-Friendly Workplace

The Jewish Federation of Greater Washington is a dynamic and collaborative workplace offering a people-friendly environment, including:

• Comprehensive health, dental, and vision insurance

• Retirement plan with employer contribution

• Generous vacation and sick leave and Jewish holiday schedule

• 6 weeks paid Parental Leave after 1 year

• Commuter bonus

• Hybrid work schedule

• Professional development opportunities

• Access to the JPRO Network, which connects, educates, inspires, and empowers professionals working in the Jewish nonprofit sector

Organizational Vision, Mission, and Function

The Jewish Federation of Greater Washington envisions an open, connected, and vibrant Jewish community that cares for each other, fosters Jewish learning and journeys, embraces Jewish peoplehood and Israel, and acts as a force for good in the world. As a mission-driven non-profit organization, we work to inspire, build, and sustain vibrant Jewish life in a changing world by mobilizing our community in common purpose, intentional innovation, and effective action.