Timeline: December 2025 – March/April 2026
Location: Hybrid / Remote with some on-site work
Hours: Part-time, flexible schedule

Or Shalom is seeking a detail-oriented and personable Membership Transition Coordinator to support our move to Shulcloud. This short-term role will ensure a smooth transition for our members, helping them set up and verify their information while maintaining a positive and organized process.

Responsibilities:
• Consult with staff regarding best practices with Shulcloud
• Help staff learn donations, calendars and events
• Coordinate and track the transition of current members from WooCommerce into the Shulcloud platform Communicate with members to confirm and update their personal details
• Support members in setting up their new accounts and accessing their profiles. This may be a combination of 1-on-1 meetings, hosting Zoom info sessions, or in person group info sessions.
• Work closely with Or Shalom staff to ensure data accuracy and smooth integration
• Identify and troubleshoot any issues that arise during the transition
• Maintain clear records of member updates and communications

Timeline:
• December - January: Initial preparation and data review
• February - March: Member outreach and transition support
• April: Follow-up, troubleshooting, and project wrap-up

Qualifications:
• Strong organizational and communication skills
• Significant experience working with Shulcloud and transiNons
• Attention to detail and ability to handle confidential information
• Friendly, patient approach to member support
• Experience with data entry, customer service, or nonprofit administration an asset