WHO ARE WE
Located in the Oakridge area of Vancouver, B.C., Louis Brier Home and Hospital is a 215-bed accredited Long Term care facility situated next to the Weinberg Residence, which is home to 40 Assisted Living and 20 Multilevel Care residents.

Our Mission at Louis Brier Home and Hospital and Weinberg Residence (LBHH & WR) is to provide compassionate and person-centred care prioritizing quality, safety and innovation, guided by Jewish traditions and values.

Our Vision is to be recognized as a centre of excellence and leaders in healthcare.

Our Values – “CHAI” Hebrew word for LIFE.

Caring

We ‘Show It.’
Health, Safety and Wellness

We ‘Do It Right.’
Accountability

We ‘Own It.’
Integrity

We ‘Do What’s Right.’

PURPOSE OF THE POSITION
Under general supervision, this position performs a variety of reception and clerical duties such as operating telephone and paging systems, receiving visitors, providing routine information, typing and filing. May also accept calls from nursing staff regarding absence and call in relief staff according to pre-determined guidelines.

The incumbent performs a variety of reception and clerical duties and may accept calls from staff regarding absence and call in relief staff.

RESPONSIBILITIES
- Operates switchboard and receives and transfers incoming calls; pages staff or other parties as required or transmits messages; pages general announcements as requested.
- Responds to enquiries, receives visitors and directs to appropriate areas. Provides standard information on facility and residents in accordance with facility policies.
- Types a variety of documents including, memoranda, reports, articles as requested ensuring accuracy and completeness of documents.
- Prepares donor acknowledgement cards as requested by Foundation.
- Sorts, records and distributes incoming mail and processes outgoing mail.
- Initiates established communication procedures in the event of fire or other emergencies, using paging and walkie-talkie systems as defined in established guidelines.
- Records resident admissions, transfers and discharges on designated forms and distributes information as per established guidelines.
- Provides tickets such as guest meal tickets, High-Holiday tickets, HandiDart tickets when requested; receives payment according to pre-determined ticket cost.
- Coordinates bookings of meeting rooms as requested.
- Contacts staff, residents’ families and non-staff regarding scheduled meetings or other matters as required.
- Accepts calls from nursing staff regarding illness and absence from work; communicates information to In-Charge Nurse; and calls in relief staff according to instruction and pre-determined guidelines. Refers problems to In-Charge Nurse.
- Delivers mail, flowers, meal trays or other items to residents as required.
- Performs other related duties as assigned.

QUALIFICATIONS
- Grade 12.
- Medical Office Assistant certificate.
- Two (2) years of recent related experience, or an equivalent combination of education, training, and experience.

KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to type at 45 w.p.m.
- Ability to communicate effectively, verbally and in writing
- Ability to deal with others effectively
- Ability to organize work
- Ability to operate related equipment
- Physical ability to carry out duties of the position

Hourly Wage: $27.56

Our 2 reception desks are open 7 days/week.