About the Business Manager

The Business Manager will serve as a manager in the Finance Department, overseeing personnel and other related needs.

The Business Manager will be responsible for building and property management, risk management, contractor and vendor management, and other operational projects. The ideal candidate will be expected to work to create an atmosphere of mutual respect and support within the department.

This position reports to the Managing Director/Assistant Controller for the Finance Department and has supervisory responsibility.

Essential Functions:

1. Building and Property Management and Maintenance

• Oversees and supports facility operations for the Jewish Federation of Cleveland’s Jack Joseph and Morton Mandel building.
• Oversees and support facility operations for properties owned by Jewish Federation of Cleveland. This includes selling, renting, leasing, and property tax abatement for Federation’s Mandel building, and a portfolio of vacant real estate.
• Oversees and supports the cemetery operations of Federation, which includes managing seven local cemeteries and supervising the Cemetery Operations Manager.
• Responsible for oversight of the Jewish Federation of Cleveland Conference Center.
• Maintains Business Continuity Plan.
• Staffs Properties Committee, including facilities planning function for agency project proposals, and Capital Repair and Replacement loan program.

2. Risk Management
   • Reviews insurance renewals, manages claims for Jewish Federation of Cleveland and agencies participating in central insurance program.
   • Is primary liaison with insurance broker and independent risk management consultants
   • Provides education and training to agencies and staff regarding best practices.
   • Conducts site visits at agencies that participate in the insurance program.
   • Staff Risk Management Committee

3. Supervision Responsibilities
   • Supervises the following direct reports: Supervisor, Building Maintenance; Manager Cemetery Operations; and the Conference Center Administrator.
   • Conducts annual reviews of direct reports

4. Contractor/Vendor Management
   • Responsible for review of all contracts for Jewish Federation of Cleveland and partner agencies, along with Managing Director/Assistant Controller, CFO and/or Legal Team.
   • Oversees vendor relations including cleaning crew.

5. Special Projects/Operations
   • Collaboration with JFC Security LLC.
   • Grant reporting for federal and state grants related to security.
   • Provide information support to the other Federation departments for various programs.
   • Perform such other tasks as requested by the Manager Director/Assistant Controller and/or CFO.

Additional Duties/Responsibilities:

1. Participate in department management team meetings and provide leadership to department staff.
2. Internal and external communication with lay leadership and community members.
3. Participate in annual campaign activities, including managing lay leaders and solicitations.
4. Provide education for department staff.

Qualifications

Knowledge, Skills, Abilities and Personal Characteristics

1. Excellent verbal and written communications skills, with internal and external business partners and employees.
2. Confidentiality and discretion.
3. Strong influence and negotiation skills.
4. Strong decision-making and problem-solving skills.
5. Excellent organizational skills.
6. Previous supervision experience.
7. Ability to set priorities and maintain composure under stress. Results oriented.
8. Ability to train, coach and motivate.
9. Proficient with Microsoft Office applications including Outlook, Word, Excel, and PowerPoint. Ability to learn other relevant software systems and databases as needed.
10. Willing to work flexible hours, including occasional evenings and weekends.

Education, Training and/or Experience

1. Bachelor’s degree in business.
2. 7-10+ years of related professional experience in building and property management and/or risk management.

Preferred Qualifications

1. Working knowledge and oversight of Risk Management programs (Property/Casualty Insurance) preferred.
2. Previous stewardship experience preferred.
3. Experience with project management.
4. Accounting/Financial experience preferred.
5. Experience working for a Jewish and/or Nonprofit organization and/or understanding of the community.

Physical Demands

Nature of work requires an ability to operate standard business office equipment. Also requires ability to communicate and exchange information, collect, compile and prepare work documents, set-up and maintain work files as well as sitting at a computer desk. Travel by automobile may be required occasionally.

Working Conditions

Work performed in a general office environment. May require availability for additional hours during peak periods. Requires periodic participation and attendance at organization-sponsored events and meetings.

About the Federation

The Jewish Federation of Cleveland is a 116-year-old community cornerstone that aspires to leave no community member behind. Rooted in traditional Jewish values of justice (tzedek), repairing the world (tikkun olam), acts of loving kindness (gemilut hesed), and Jewish peoplehood (klal yisrael), we commit our values into action every day.

By honoring and respecting those who have come before us, and paving the way for those who will come after, we exist to build a better world and care for those who share it. Together we make a difference for Jews and non-Jews in the Cleveland area and worldwide.

Position offers competitive salary, benefits, and a great work environment.

If you are qualified and interested in this exceptional opportunity, please send your resume to careers@jcfcleve.org.