Full Time Salaried Position ($45,000). Supervisor: Chief Impact Officer. Organization: Jewish Family Service of Greater New Orleans (JFS) is a “whole person environment,” serving Greater New Orleans residents without regard to race, religion, disability, gender, or sexual orientation; a constituent agency of the Jewish Federation of Greater New Orleans and a community impact partner of United Way of Southeast Louisiana. Why Work for JFS: JFS subsidizes 80% of employee medical, dental, and vision insurance, offers matching 403b contributions, and includes 15 vacation days and 10 sick days annually; closed most Federal and Jewish holidays. Job Description: Manages the Medical Guardian Personal Emergency Response System (PERS), enabling older adults to live safely and independently; conducts home installations; performs outreach and presentations; requires compassion and commitment to older adults’ well-being. Job Duties: Daily management of the Medical Guardian PERS program; manage day-to-day sales, marketing, customer service/support, and administrative processes; travel to customer homes for installations; identify opportunities to improve efficiency, productivity, and customer service; track equipment service issues and incident reports; maintain inventory; process new subscribers (post-installation paperwork); deactivate returned devices; oversee incoming intake calls and transitions to program participants; communicate/report to JFS management and Medical Guardian. Marketing: Draft an annual strategic marketing plan with benchmarks; include timelines, tasks, assignments, deliverables, budgets, and performance standards; represent JFS at community events; seek input from providers, staff, customers, and board; plan components include Referral Network Growth, Communications Plan, and Marketing Materials. Finance: Collaborate with CFO and Donor Client Services Manager on budget development/monitoring, AP/AR. Volunteer Management: Assist in recruiting and training volunteers; supervise delegated responsibilities. Minimum Qualifications: Bachelor’s degree (preferably related); minimum 2 years customer service and 1–2 years marketing experience; ability to capture/analyze data and KPIs; excellent written and public speaking skills; proficiency in MS Word, Excel, and cloud-based software; valid driver’s license and transportation for local travel. Apply: Send cover letter, resume, and 3 professional references to mario@jfsneworleans.org.