Salary: $24. - $29. per hour

This position is primarily in the office, located at 3201 S. Tamarac Dr., Denver, 80231. Position is eligible for a hybrid schedule with a combination of remote and in-office work.

Position Summary: This position integrates intake, case management, housing navigation, and payment processing to support individuals and families in achieving housing stability. This role serves as a central point of contact for clients, providing assessments, referrals, and direct assistance. Responsibilities include processing payments on behalf of clients, guiding them through resource navigation, and delivering trauma-informed case management services. This role requires building strong relationships with landlords, community partners, and clients while ensuring compliance with program guidelines and documentation standards.

Resumes accepted through March 31, 2026

Notes From the Hiring Manager:

This position is grant-funded through two awards currently scheduled to conclude at the end of 2026. Continued employment is contingent upon the availability of future funding.

Essential Functions:

• Provides information and referrals to clients. • Conducts client intake and eligibility assessments
• Develops, implements, monitors, and modifies service plans with clients.
• Provides crisis intervention and supportive services to assist clients in reaching housing stability goals.
• Inputs client information into databases as required.
• Requests financial approval for the services of the program based on assessment of need and availability of resources.
• Maintains accurate case records; documents client contacts and progress to ensure accountability.
• Allows new staff and interns to shadow and to sit in with client appointments.
• Works to ensure proper completion of paperwork and adherence to grant eligibility.
• Assists with reporting as needed by providing client testimonies.
• Collaborates with community partner agencies.
• Participates in other funder-required committees/workgroups as needed.
• Participates in staff trainings as required.
• Uses creativity and innovation in service delivery.
• Maintains confidentiality of client and agency information.
• Becomes familiar with and navigates assistance through all grants and funding currently being utilized by JFS.
• Assists with special department programs.
• Other duties as assigned.

Education/Experience:

• Preferred bachelor's degree in social work, related field, or equivalent work experience.
• Preferred three plus years’ experience as a Social Case Worker for a public or private agency.

Other:

• Knowledge and understanding of the Denver metro area resources is preferred.
• Bilingual in Spanish is strongly desired.
• Strong communication, organizational, and interpersonal skills.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
• Ability to multitask in a fast-paced environment.
• Must be proficient in Microsoft Office Software.
• Must have a current driver's license in good standing.
• Must have own transportation and insurance.

Work Environment:

• Off-Site & In-Office Position: Work primarily takes place in the community with occasional requirements to be at the home office at 3201 South Tamarac Dr., Denver 80231.
• Work hours are generally during regular business hours, with occasional flexibility required to support agency needs.
• May be required to meet with clients in their homes or other locations.

Essential physical requirements:

• Frequent sitting and typing.
• While performing the duties of this job, the employee is regularly required to use standard office equipment.
• The employee is regularly required to travel between sites, communicate effectively, and use standard mobile equipment.

Physical effort/lifting:

• The employee may occasionally be required to lift up to 10 pounds.

*If requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

JFS EEO Statement: JFS is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. JFS does not discriminate against applicants or employees based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military status, or any other status protected by federal, state, or local law.

COVID-19 considerations:

Completion of the primary COVID-19 vaccination series (per CDC guidance) is required before the start of employment.

Agency Overview:

JFS is a nonprofit human services organization that serves anyone in need, regardless of their circumstances or religious beliefs.

We believe in a shared responsibility to support impactful changes throughout our community.

Founded 154 years ago, we offer more than 30 programs and services, including food security, housing stability, mental health counseling, aging care, employment support, disability services, and farming. JFS takes a holistic approach, assessing the various needs of the individual or family and providing the appropriate services, all from one organization.

We continuously evaluate the evolving challenges of our community and adapt or develop programs that respond to the resulting needs.

JFS offers competitive pay and benefits, including medical, dental, vision, health savings account, flexible spending account, Legal/ID Theft, supplemental insurances, agency-paid Life/LTD, Employee Assistance Programs, 401(k), 16 paid holidays, and a generous leave program.