Salary Range: $60,840. - $72,000. annually

Position Summary:

The Arts and Community Exploration (ACE) Program Manager is responsible for the overall coordination, administration, and day-to-day management of the ACE Program, which provides both center-based activities and community-based outings. This role ensures that all program components support individuals in achieving their person-centered outcomes. The Program Manager supervises, guides, and evaluates staff to maintain high-quality services, promote participant engagement, and uphold program standards.

Notes From the Hiring Manager:

Please submit your resume and cover letter, letting us know why you are the right person for this position.

Essential Functions:

• Oversees the overall operations of the ACE Program, including implementing and monitoring the scope and duration of direct services and supports in accordance with each individual’s Person-Centered Plan.
• Develops and implements meaningful activities and supervises, monitors, and empowers program staff.
• Serves as an active member of the interdisciplinary team, attending Service Plan (SP) meetings or delegating attendance to the Program Manager as appropriate.
• Represents ACE services and supports, advocates for individuals’ needs, recommends appropriate scope and duration of services, and ensures service delivery aligns with each person-centered plan.
• Provides supervision, direction, and support to Activity Specialists. Sets clear expectations, establishes performance goals, and provides ongoing coaching and feedback.
• Monitors individual outcomes and service quality as identified by the interdisciplinary team.
• Collaborates with Activity Specialists to develop goals, review data collection practices, evaluate progress, and ensure individuals are engaged in activity planning and achieve their desired outcomes.
• Monitors usage of authorized units to ensure individuals maximize their services.
• Attends bi-monthly billing meetings and assists in resolving billing-related issues.
• Serves as a liaison to families, residential providers, advocates, guardians, and funding agencies.
• Participates in Case Management Agencies Program Manager - level planning meetings and communicates program changes to the Director of Disability to prevent service or billing disruptions.
• Evaluates the effectiveness and efficiency of program operations, including documentation quality and accuracy, hours served, attendance reports, unit utilization, staff and transportation schedules, contracted hours, financials, and other outcome-reporting requirements.
• Assists in developing the annual fiscal budget in collaboration with the Director of Disability Services. • Monitors program credit card activity and records transactions accurately in the accounting system.
• Provides leadership and direct services to ACE Program participants as needed. • Collaborates with the Director of Disability Services, Program Manager, and Activity Specialists to create and implement new and innovative programs and activities for individuals participating in ACE.
• Performs other duties as assigned.

Education/Experience:

• Preferred bachelor’s/master’s degree in human service, art and recreational therapy, related field, or equivalent experience.
• Minimum five to seven years’ experience working with individuals with disabilities across various age groups, including adults with intellectual and developmental disabilities, is preferred.
• Prior management experience preferred.

Other:

• Extensive knowledge of Colorado's HCBS Medicaid waiver and non-waiver programs.
• Demonstrated ability to lead, facilitate, and foster collaboration within a team.
• Working Knowledge of Health Care Policy and Financing (HCPF), Colorado Department of Public Health and Environment (CDPHE), and Home and Community-Based Services (HCBS) Waivers.
• Proficiency with databases and computer software tools, including Microsoft Office Suite (Excel proficiency required).
• Strong organizational and multitasking abilities with the capacity to work independently and adapt to change.
• Excellent written and verbal communication skills.
• A valid driver’s license, access to reliable transportation, and proof of auto insurance are required.
• Employees must maintain a driving record that meets agency insurance requirements and be able to travel to multiple sites or community locations as part of regular job duties. Mileage reimbursement is provided in accordance with agency policy.
• Strong interpersonal and communication skills for collaborating with various levels of staff, including program managers, directors, board members, and external auditors.

Certification/Licensing:

• This position requires a current CPR certification.

Supervisory Responsibilities:

• This position is responsible for supervising staff, including assigning work; providing coaching, feedback, and support; conducting performance evaluations; and supporting professional development.

Work Environment:

• In-Office Position: Work primarily takes place at Calvary Baptist Church at 6500 E Girard Ave, Denver 80224, with frequent requirements to be in the community and occasional requirements to be at our home office at 3201 South Tamarac Dr., Denver 80231. Work hours are generally during regular business hours, with some evening or weekend work as required to meet program or client needs.
• Essential physical requirements: Must be able to physically assist clients, carry supplies, bend, kneel, stoop, perform push/pull motions to perform necessary tasks, such as moving light furniture and equipment, supplies, etc. While performing the duties of this job, the employee is regularly required to travel between sites, communicate effectively, and use standard office and mobile equipment.
• Physical effort/lifting: The employee may occasionally be required to lift 50 pounds or more.

*If requested, reasonable accommodation will be provided to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

JFS EEO Statement: JFS is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. JFS does not discriminate against applicants or employees based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military status, or any other status protected by federal, state, or local law.

COVID-19 considerations:

Completion of the primary COVID-19 vaccination series (per CDC guidance) is required before the start of employment.

Agency Overview:

JFS is a nonprofit human services organization that serves anyone in need, regardless of their circumstances or religious beliefs.

We believe in a shared responsibility to support impactful changes throughout our community.

Founded 154 years ago, we offer more than 30 programs and services, including food security, housing stability, mental health counseling, aging care, employment support, disability services, and farming. JFS takes a holistic approach, assessing the various needs of the individual or family and providing the appropriate services, all from one organization.

We continuously evaluate the evolving challenges of our community and adapt or develop programs that respond to the resulting needs.

JFS offers competitive pay and benefits, including medical, dental, vision, health savings account, flexible spending account, Legal/ID Theft, supplemental insurances, agency-paid Life/LTD, Employee Assistance Programs, 401(k), 16 paid holidays, and a generous leave program.