Rapid Rehousing Team Supervisor
Jewish Family Service of Colorado
Salary Range: $58,500. - $68,250 annually
This position is primarily in the office, located at 3201 S. Tamarac Dr., Denver, CO 80231
Resumes will be accepted through March 31, 2026
Position Summary:
The Rapid Rehousing (RRH) Team Supervisor is a key leadership role within the Community Resources
for Stability (CRS) department. This position is responsible for overseeing the day-to-day implementation
of the RRH program, supervising all RRH housing navigators and case managers, and ensuring full
compliance with all grant requirements, including those from HUD, HOST, and DOLA. The RRH Supervisor leads
all staff training related to program processes, eligibility documentation, and funder compliance.
In addition to supervisory duties, the RRH Supervisor carries a small caseload of higher-acuity clients to remain
connected to service delivery. This position requires deep knowledge of the RRH model, strong leadership and
organizational skills, and a commitment to high-quality, trauma-informed client support.
Essential Functions:
• Provides direct supervision to RRH case managers and housing navigators, including support,
accountability, and regular check-ins.
• Lead all onboarding and ongoing training for staff, including RRH workflows, documentation standards,
housing navigation strategies, and grant compliance.
• Serves as the program expert and internal trainer on funder requirements (HUD, HOST, DOLA),
maintaining consistent staff adherence.
• Monitors caseload distribution, reviews performance, and ensures high-quality client service delivery.
• Conducts performance evaluations and participates in hiring decisions.
• Approves financial assistance requests, mileage, and timekeeping entries in accordance with grant
rules.
• Maintains a small caseload of participants with higher service needs.
• Provides housing navigation, stability planning, and ongoing case management.
• Conducts client intake, assessments, service planning, and provides counseling, crisis intervention,
when applicable, and housing support
• Ensures detailed and accurate documentation of all services in HMIS and internal systems.
• Maintains client confidentiality and upholds agency values of equity, dignity, and respect.
• Conducts routine file reviews to ensure documentation accuracy and readiness for audits.
• Ensures full compliance with local, state, and federal funder requirements.
• Tracks performance measures and assists with internal and external reporting.
• Stays informed on RRH regulations and relays updates to staff through training or documentation
refreshers.
• Builds and maintains relationships with landlords, property managers, and referral partners.
• Represents JFS at case conferencing meetings (e.g., OneHome), funder workgroups, and relevant
community events.
• Collaborates with other departments to ensure wraparound support for clients.
• Oversees RRH financial assistance disbursement, ensuring accuracy and funder compliance.
• Provides data and narrative input for grant reporting.
• Monitors program budgets and informs spending plans in partnership with CRS leadership.
• Other duties as assigned.
Education/Experience:
- Preferred bachelor's/master’s degree in social work, human services, related field, or equivalent
work experience.
- Minimum of five to seven years’ experience in social services, rapid rehousing, housing navigation,
or supportive housing models preferred.
- Prior management experience preferred.
Other:
- Demonstrated experience in staff training, supervision, and program implementation.
- Strong knowledge of Housing First, RRH standards, and HUD compliance.
- Excellent communication, documentation, and time management skills.
- Proficiency in Microsoft Office and data management systems such as HMIS.
- Spanish language skills preferred.
- A valid driver’s license, access to reliable transportation, and proof of auto insurance are required.
- Employees must maintain a driving record that meets agency insurance requirements and be able
to travel to multiple sites or community locations as part of regular job duties. Mileage
reimbursement is provided in accordance with agency policy.
- Strong interpersonal and communication skills for collaborating with various levels of staff,
including program managers, directors, and board members.
Certification/Licensing:
• None.
Supervisory Responsibilities:
• This position is responsible for supervising staff, including assigning work; providing coaching,
feedback, and support; conducting performance evaluations; and supporting professional
development.
Work Environment:
• In-Office & Off-Site Position: Work primarily takes place at the home office at 3201 South Tamarac Dr.,
Denver, 80231, with occasional requirements to be in the community. Work hours are generally during
regular business hours, but some evening or weekend work is required to meet the program or client
needs.
Essential physical requirements: Frequent sitting and typing. While performing the duties of this job,
the employee is regularly required to use standard office equipment. The employee is regularly
required to travel between sites, communicate effectively, and use standard mobile equipment.
Physical effort/lifting: The employee may occasionally be required to lift up to 10 pounds.
*If requested, reasonable accommodation will be provided to enable employees with disabilities to perform
the essential functions of their job, absent undue hardship.
JFS EEO Statement: JFS is dedicated to the principles of equal employment opportunity in any term, condition,
or privilege of employment. JFS does not discriminate against applicants or employees based on race, color,
religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability,
genetic information, military status, or any other status protected by federal, state, or local law.
COVID-19 considerations:
Completion of the primary COVID-19 vaccination series (per CDC guidance) is required prior to the start of employment.
Agency Overview:
JFS is a nonprofit human services organization that serves anyone in need, regardless of their circumstances or religious beliefs.
We believe in a shared responsibility to support impactful changes throughout our community.
Founded 154 years ago, we offer more than 30 programs and services, including food security, housing stability, mental health counseling, aging care, employment support, disability services, and farming. JFS takes a holistic approach, assessing the various needs of the individual or family and providing the appropriate services, all from one organization.
We continuously evaluate the evolving challenges of our community and adapt or develop programs that respond to the resulting needs.
JFS offers competitive pay and benefits, including medical, dental, vision, health savings account, flexible spending account, Legal/ID Theft, supplemental insurances, agency-paid Life/LTD, Employee Assistance Programs, 401(k), 16 paid holidays, and a generous leave program.