CRS Housing Case Manager
Jewish Family Service of Colorado
Position Summary:
This position provides professional case management services to individuals and families participating in the Denver Metro Homeless Prevention Program, with the goal of promoting housing stability and long-term self-sufficiency. The Case Manager conducts comprehensive client intake assessments, develops and implements individualized service plans, and provides ongoing counseling, crisis intervention, and supportive services. This role requires collaboration with clients and community partners, continuous monitoring and adjustment of service plans, and the use of creativity and innovation in program development and service delivery to effectively meet client needs.
This position is Full-Time, grant-dependent. 37.5 hours per week.
Accepting applications through January 30th
Please submit your resume and cover letter, letting us know why this position is right for you!
Hiring Range: $24. - $29 per hour
Essential Functions:
• Assists with the CRS rent assistance phone system and client calls.
• Provides information and referrals to callers.
• Performs comprehensive psycho-social assessments of adults, children, and families.
• Assists with client intake assessments and processes.
• Develops, implements, monitors, and modifies treatment/service plans with clients.
• Provides counseling, crisis intervention, and supportive services to assist clients in reaching treatment goals.
• Inputs client information into databases as required.
• Requests financial approval for services of the program based on assessment of need and availability of resources.
• Maintains accurate case records; documents client contacts and progress to ensure accountability.
• Allows new staff and interns to shadow and to sit in with client appointments.
• Helps develop and maintain department programs and services.
• Works with other staff to ensure proper completion of paperwork and adherence to grant criteria.
• Assists with reporting as needed.
• Collaborates with community prevention agencies.
• Participates in MHUW workgroups, as well as any other funder-required committees/workgroups.
• Participates in staff trainings as required.
• Completes or provides input to reports documenting program activities.
• Adheres to all grant eligibility and documentation requirements.
• Uses creativity and innovation in program development and service delivery.
• Maintains confidentiality of client and Agency information.
• Assists with special department programs.
• Assists with intakes, services, and case management needs for Weinberg Food Pantry clients.
• Collaborates with community prevention agencies.
• Other duties as assigned.
Work Environment:
Off-Site & In-Office Position: Work primarily takes place in the community with occasional requirements to be at the home office at 3201 South Tamarac Dr., Denver 80231.
Work hours are generally during regular business hours, with occasional flexibility required to support agency needs.
Essential physical requirements: Frequent sitting and typing. While performing the duties of this job, the employee is regularly required to use standard office equipment. The employee is regularly required to travel between sites, communicate effectively, and use standard mobile equipment.
Physical effort/lifting: The employee may occasionally be required to lift up to 10 pounds.
JFS EEO Statement: JFS is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. JFS does not discriminate against applicants or employees based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, military status, or any other status protected by federal, state, or local law.
COVID-19 considerations:
Must be fully vaccinated for COVID-19 (proof required), subject to legally required exemptions.
Agency Overview:
JFS is a nonprofit human services organization that serves anyone in need, regardless of their circumstances or religious beliefs.
We believe in a shared responsibility to support impactful changes throughout our community.
Founded over 150 years ago, we offer more than 30 programs and services, including food security, housing stability, mental health counseling, aging care, employment support, and disability services. JFS takes a holistic approach, assessing the various needs of the individual or family and providing the appropriate services, all from one organization.
We continuously evaluate the evolving challenges of our community and adapt or develop programs that respond to the resulting needs. We are very proud of our work culture, including recently completing a Diversity, Equity, and Inclusion assessment. JFS offers competitive pay and benefits, including medical, dental, vision, health savings account, flexible spending account, Legal/ID Theft, supplemental insurances, agency-paid Life/LTD, Employee Assistance Programs, 401(k), 16 paid holidays, and a generous leave program.
JFS is an Equal Opportunity Employer.
Qualifications:
• Education/Experience:
- Preferred bachelor's degree in social work, related field, or equivalent work experience.
- Preferred three plus years’ experience as a Social Case Worker for a public or private agency.
- Knowledge and understanding of the Denver metro area resources is preferred.
- Bilingual in Spanish is strongly desired.
- Strong communication, organizational, and interpersonal skills.
- Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.
- Ability to multitask in a fast-paced environment.
- Must be proficient in Microsoft Office Software.