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Description

Why Join JFCS of the Suncoast?

Are you passionate about making a difference in the lives of others? At JFCS of the Suncoast, we are more than just an organization; we are a community driven by compassion, purpose, and the mission to uplift those in need. As one of the area’s leading mental health and human services agencies, we take pride in delivering care that empowers individuals and families to achieve self-sufficiency and stability.

Inspired by the Jewish tradition of helping all people, our services are offered on a non-denominational basis, ensuring that everyone in our community feels seen, supported, and valued. Whether you’re providing direct support to clients or working behind the scenes, you’ll play a vital role in creating meaningful change.

At JFCS, we are looking for team members who are mission-focused, empathetic, and ready to bring their hearts and talents to the table. Here, your work will have a lasting impact on the lives of others, and you’ll be part of a supportive, purpose-driven team that shares your commitment to making a difference.

If you’re ready to join us on this inspiring journey, we can’t wait to welcome you to JFCS of the Suncoast!

About the Program:

The Jewish Connections program at JFCS of the Suncoast delivers compassionate, culturally rooted services to meet the emotional, spiritual, and social needs of Jewish individuals and families. Grounded in Jewish traditions, values, and rituals, Jewish Connections provides support to Holocaust survivors, older adults, and those navigating illness, grief, isolation, incarceration, and end-of-life experiences. Through partnerships with synagogues, healthcare systems, senior living communities, and the Jewish Federation of Sarasota-Manatee, JFCS ensures that individuals of all levels of affiliation are cared for with dignity and respect.

Job Summary:

The Holocaust Survivor Support Services Case Manager provides compassionate and comprehensive case management to Holocaust Survivors in Sarasota and Manatee Counties. This position works to connect eligible clients with financial assistance, home care, community-based services, and other essential resources. The role involves direct client contact, care coordination, crisis intervention, and advocacy, ensuring that each client receives personalized and trauma-informed support.

Requirements

Essential Duties & Responsibilities:

· Conduct timely screening and assessment of Holocaust Survivors to determine eligibility for services.

· Develop individualized care plans and coordinate access to financial, medical, and supportive services.

· Recommend appropriate use of program resources to maximize impact and client well-being.

· Provide referrals and ongoing assistance related to community supports, including services through GCJFCS, the Claims Conference, and the German government.

· Maintain accurate, up-to-date case records in accordance with JFCS standards and professional documentation protocols.

· Build trusting relationships with clients and families, providing support in a culturally sensitive and client-centered manner.

· Deliver crisis intervention services to prevent or resolve urgent challenges and promote client safety and stability.

· Collaborate with the Jewish Federation’s Holocaust Education staff to support program initiatives and community events.

· Respond to new intakes within 24 hours or the next business day.

· Participate in the development of outcome measures, track program statistics, and submit timely reports as required.

· Comply with all JFCS policies, including HIPAA and protocols for the protection of Protected Health Information (PHI).

· Adjust work schedule as needed to accommodate client availability for office and in-home visits.

· Support program outreach and marketing efforts within the Jewish community.

Required Qualifications:

• Bachelor’s degree in Social Work, Psychology, Human Services, or related field required.
• Minimum two (2) years of experience in social services, preferably with case management responsibilities.
• Experience working with older adults or trauma-affected populations strongly preferred.
• Russian/Ukrainian language a plus.

Knowledge, Skills & Abilities:

• Demonstrated ability to establish rapport and build trust with clients and families.
• Strong understanding of trauma-informed care principles.
• Knowledge of community resources and systems of care for older adults.
• Excellent time management and organizational skills.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Skilled in de-escalating clients experiencing emotional distress.
• Strong written and verbal communication skills.
• Computer proficiency, including ability to maintain electronic case notes.
• Valid driver’s license and ability to travel throughout the community for home visits.

Training Requirements:

· Completion of all JFCS mandatory trainings.

· Participation in workshops and continuing education related to case management, trauma-informed care, Holocaust survivor needs, and related topics.

Physical Requirements:

• Desk work with computer usage for extended periods.
• Must have reliable transportation and be able to travel throughout Sarasota and Manatee Counties to conduct home visits and attend outreach events.