Voluntary Interim Placement – Enhanced Recovery (VIP-ER) Wraparound Facilitator

Accountability: VIP-ER Program Coordinator

Job Summary/Function: The Wraparound Facilitator’s primary job responsibility is to advocate for and assist individuals with substance abuse issues. This position works with the individual and their families/support system in accessing and coordinating services to support the sobriety and recovery efforts of the individual served.

Qualifications:
Two years’ experience working with individuals who are challenged by substance abuse and recovery issues is preferred.

Physical Requirements:
• This position requires the individual to perform a broad range of activities.
• A full range of motion, including manual and finger dexterity and hand and eye coordination are required.
• Corrected vision, speech, and hearing to normal range, or special accommodations made of sufficient nature for completion of assigned tasks.
• Seated work at desk, including use of a computer.
• The ability to lift 30 pounds.
• The ability to drive and have regular access to a reliable automobile.
• This position occasionally requires working under stressful conditions or working irregular hours

Education:
• Minimum of a Bachelor’s degree from an accredited university in the area of psychology, social work, mental health counseling or related human services field.

Duties & Responsibilities:
The primary duty of the Wraparound Facilitator is to support and advocate for individuals in VIP-ER Program and their families. The Wraparound Facilitator is responsible for meeting with each participant and family to conduct a strengths-based inventory from which an Individualized Wraparound Plan, designed to guide the delivery of services and treatment is developed. The Individualized Wraparound Plan is based on participant needs, goals, strengths and resources needed to support the participant. The Plan is developed through convening a Team meeting by which the Wraparound Facilitator is responsible for organizing. The Wraparound Facilitator is responsible for reviewing and revising the Individualized Wraparound Plan every 90 days or as often as needed or requested by the family.

Required Skills:
• Provide services that are participant driven.
• Is culturally and linguistically sensitive and accepts differences in norms, values and heritage.
• Provide services in various locations, including The Salvation Army, in the home, with consideration for ease of accessibility for the participant and family.
• Document service needs through a written assessment for each referred participant and significant other, as appropriate.
• Ensure that all services provided are individualized and based on needs and goals of participant and family, as appropriate.
• Respond to the need for more intensive services through referral, advocacy and follow-up.
• Intervene in crisis situations in the home in order to assist in de-escalation or stabilization of the situation and/or placement.
• Participate in meetings as an equal member of the team and provide input/ expertise into participant/family related decision-making and Individualized Wraparound Planning processes.
• Document how services relate to addressing the needs of the participant and family, as indicated in the Individualized Wraparound Plan.
• Complete and submit critical incident report information within established time frames and according to chain of command notification process.
• Participate in critical incident review processes.
• Complete an assessment on each case within required time frames.
• Convene Team Meetings to develop the Individualized Wraparound Plan.
• Create, strengthen and maintain positive, supportive working relationships between the families and professionals involved with the participant’s plan for success.
• Follow policies and procedures of program and agency.
• Attend and participate in professional development training for professional growth.
• Ability to maintain established standards for direct client contact.
• Ability to maintain client confidentiality according to established policies, federal and state statutes as evidenced by obtaining needed releases of information and maintaining updated releases of information.
• Ability to provide complete documentation for services rendered within established time frames, including daily log, progress notes, assessments and service plans and other required documentation.
• Ability to complete assigned paperwork in compliance with standards, including time sheets, mileage logs, leave requests, client records, client appointments and management information system.
• Ability to provide quality services to clients and families as evidenced by assessment of services and the quality improvement system.
• Assist in peer review of charts
• Understanding that work will take place at The Salvation Army, in home and in the community.
• Ability to work a flexible schedule in order to meet the participant needs consistent with the practice model and program design.
All personnel who have regular direct contact with clients receive training on legal issues, including:
• mandatory reporting and the identification of clinical indicators of suspected abuse and neglect;
• reportable criminal behavior including criminal, acquaintance, and statutory rape;
• issues and responsibilities related to the “duty-to-warn;”
• the organization’s policies and procedures on confidentiality and disclosure of service recipient information, and penalties for violation of these policies and procedures;
• the legal rights of service recipients; and
• any requirements associated with consent decrees.
• All personnel who deal with client case records receive training on proper documentation techniques and the maintenance and security of case records.

Direct service personnel demonstrate competence in, and/or receive training on, as applicable:
• the establishment of rapport and responsive behaviors with service recipients;
• the needs of individuals and families in crisis including special service needs of victims of violence, abuse, and/or neglect, and the needs of their family members;
• basic health and medical needs of the service population;
• procedures for working with foreign language speakers and persons with communication impairments; and
• public assistance and government subsidies.

Direct service personnel receive training that addresses differences within the organization’s service population, including:
• interventions that address cultural and socioeconomic factors in service delivery;
• the role cultural identity plays in motivating human behavior; and
• understanding bias or discrimination.

Personnel demonstrate competence in, and/or receive training on, the needs of special populations within the defined service population, including the need for normalizing experiences and social inclusion.

Direct service personnel demonstrate competence in, or receive training on, advocacy, including how to:
• access financial and other community resources;
• identify the impact of the socioeconomic environment on the service population; and
• empower service recipients and their families to advocate on their own behalf.

Direct service personnel who administer clinical diagnostic tests used to establish treatment goals are appropriately trained according to testing protocols.