Fraud Prevention and Victim Support Specialist
Administration, Accounting & Finance, Customer Service
Louisville, KY, USA
USD 51,380-57,089 / year
Posted on Mar 31, 2026
Position: Fraud Prevention and Victim Support SpecialistOrganization: Jewish Family & Career ServicesReports to: Chief Program OfficerPosition Type: Full TimeFLSA Status: ExemptLocation: Louisville, KentuckySalary Range: $51,380-$57,089 Jewish Family & Career Services expands possibilities for each person and every family to meet life’s challenges with confidence. We are guided by our Jewish values to ensure all in Greater Louisville live with dignity and purpose. Our core service areas include Career Services, Counseling Services, Family Strengthening, Jewish Life, Klein Older Adult Services, and the Navigate Enterprise Center. Our ValuesKavod: Respect for the undeniable humanity of each person.Chesed: Actions rooted in compassion and empathy.Kehilah: Connections that strengthen individuals and build community.Tzedek: Advocacy that fosters fairness and equity.Avodah: Service to others that has the power to repair our world. Purpose: The Crime Victims Advocate helps older adults who have suffered financial exploitation; physical, emotional or sexual abuse; robbery or burglary; caregiver neglect and other crimes with supportive services to navigate the criminal justice system and respond to their resulting emotional, physical, and financial needs. Essential Functions:- Manage a case load of older victims of crime.- Accompany and support clients in court proceedings.- Identify emergency housing options.- Engage in outreach, advocacy, case management and counseling activities.- Conduct trainings, workshops and educational events on crime prevention.- Provide concrete services such as, completing eligibility forms, filing police reports and protective orders, accessing community resources and filing Crime Victim’s Compensation claims.- Coordinate and facilitate access to services.- Networking with community service providers.- Track, monitor, case note and report client events.- Information & Referral (I&R) services with clients and family members. Secondary Duties:- Maintain accurate, complete and timely client records and associated notes in the mandated systems according to agency and HIPAA policies.- Attend staff, team and impact area meetings.- Other duties, assigned. Travel Requirement: Considerable local travel (Louisville Metro area) required during the course of business. Pre-Employment Requirements: Satisfactory completion of a pre-employment background and drivers’ record check. Negative TB test and drug screen required. Education, Training and Experience Requirements: Bachelors in human services field or equivalent experience.