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Description

Summary

JFCS is contracted with Hennepin County to provide Mental Health Targeted Case Management services to adults living with severe and persistent mental illness (SPMI). Case managers assess needs and work collaboratively with clients to develop Individualized Community Service Plans to improve or maintain functioning across multiple domains; this often includes meeting basic needs, establishing mental health services, connecting to financial and medical health supports, and engaging in social and community resources. Case managers meet at least once a month with clients and continuously evaluate services to support them in their recovery and prevent hospitalizations.

We believe that clients receive the best care when those who care for them are well supported. At JFCS we prioritize the wellbeing of staff and strive to foster an environment that maintains work-life balance. The ideal candidate will have a desire to be actively engaged with the team, while also having the skillset to work independently. The case management team stays connected when working remotely via Teams, participates in weekly in-person meetings, and celebrates each other’s milestones and accomplishments.

Agency Information

JFCS is a multi-faceted human services agency with the mission to provide essential services to people of all ages and backgrounds to sustain healthy relationships, ease suffering and offer support in times of need. JFCS is a place where you can put your values to work every day. You will be able to:

• Make a positive difference in the lives of others.
• Feel energized to give your best effort and enjoy a healthy work/life balance.
• Learn, grow and accomplish new things.

JFCS serves and employs people of all cultures and faith traditions and highly values inclusion and diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AA/EEO

Salary and Benefits

• Annual salary range is $55,890 - $57,960.
• Work-life balance including vacation, wellness leave (sick time), paid family and medical leave, holidays, flexible schedule, and a hybrid working schedule with the ability to work from home up to 60% of the time.
• Competitive benefits package including medical insurance, 401(k) with match, life and long-term disability insurance, and access to other benefits including vision, dental, and pet insurance.
• Social work licensing supervision.

Essential Functions/Approximate Time

Direct Client Services/Planning (34%):

• Write functional assessments addressing clients’ bio-psycho-social, vocational, and economic strengths, risks, and needs.
• Partner with clients to identify goal areas and develop Individual Community Support Plans.
• Visit clients in their home, the community, or at the office on a monthly basis to continuously monitor and evaluate services. (Please note that we do not transport clients.)

Referral and Linkage (33%):

• Facilitate access to needed medical, social, educational, vocational, financial and other necessary services.
• Initiate appropriate referrals for needs and interests across functional domains.
• Coordinate services on an ongoing basis to meet the objectives identified in the service plan.

Administrative (33%):

• Maintain accurate and timely clinical records, correspondence, and reports as required by contractual obligations with Hennepin County, and Minnesota State Statute.
• Ensure timely completion of required court documentation for civil commitment proceedings.
• Participate in community outreach, education programs, and trainings.
• Attend weekly team meetings, supervision, and agency staff meetings.

Work Environment/Physical Demands

• This position requires a current driver’s license, safe driving record, auto insurance, and regular and consistent access to a motor vehicle.
• Indoor office environment at JFCS and in the community.
• Frequent written and oral communication.
• Occasional lifting (up to 15 pounds).
• Frequent interruptions and need to handle multiple tasks simultaneously.
• Ability to manage a hybrid work model between working in the office/field and working from home.

Requirements

Education and Experience

• Bachelor’s degree in social work, psychology or human services related field from an accredited college or university and meets requirements for supervision and continuing education.
• 2,000 hours of supervised experience in the delivery of services to persons with mental illness preferred.
• Experience conducting assessments and/or clinical interviewing preferred.
• Working or otherwise developing relationships with people from diverse backgrounds, such as differences related to culture, religion, financial resources, race, national origin, age, gender, gender identity and expression, sexual orientation, and abilities.

Skills and Qualities

• Sincere commitment to consistently reflecting JFCS’s Values: compassion; inclusion; innovation; integrity; and collaboration.
• Creative and collaborative colleague.
• Excellent organizational skills, attention to detail, and ability to prioritize multiple tasks.
• Strong, clear professional boundaries.
• Ability to work independently, while also having the desire to be a part of a team.
• Thrives in fast-paced environment.
• Strong skills and knowledge of issues and general resources related to adults with severe and persistent mental illness.
• Proficient user of electronic health record systems for documentation and communication.
• Proficient user of Microsoft Office programs.
• Actively contributes to the agency community by participating in committees, workgroups, or other collaborative efforts that support agency goals and foster a positive work environment.

Additional Information

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Salary Description

$55,890 - $57,960