Are you ready to make a difference in our community? At Jewish Community Services of South Florida (JCS), you’ll join a team of passionate professionals dedicated to making a positive impact in the lives of those we serve. Joining our team means contributing to a well-respected organization with over a century of service to the South Florida community, rooted in the values of compassion, inclusivity, and resilience. Our team members find purpose in empowering individuals and families through meaningful programs and initiatives. We foster a collaborative environment where your talents are valued, and you’ll have opportunities for personal and professional growth. If you’re looking to be part of an organization that values your contributions and promotes a culture of unity and support, JCS is the place to be.

The Community Resource & Outreach Coordinator serves as a key professional staff member responsible for ensuring the accuracy, credibility, and visibility of JCS’s community resource systems and services. This position combines specialized expertise in information management with strategic outreach and professional representation. By exercising discretion and independent judgment in database governance, quality assurance, and community engagement, the Coordinator directly influences program effectiveness, organizational compliance, and the visibility of JCS services across Miami-Dade County.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Database Strategy & Management

• Design and implement standards and protocols to ensure accuracy, integrity, and compliance of the community resource database.
• Exercise discretion in evaluating, approving, and curating provider information to meet accreditation, funder, and community requirements.
• Independently identify new agencies and services for inclusion based on research, needs analysis, and strategic organizational priorities.
• Provide expert consultation and training to internal staff on database usage and policy.
• Obtain certification as Database Curator through Inform USA after 1-year tenure.

Quality Assurance & Compliance

• Develop and apply evaluation criteria for data quality, accuracy, and relevance, making determinations that affect JCS’s accreditation status and service delivery.
• Interpret and apply AIRS taxonomy guidelines, Inform USA standards, and industry best practices, ensuring compliance across the database.
• Advise leadership on quality improvement strategies based on compliance findings and accreditation feedback.

Community Outreach & Relationship Building

• Represent JCS as the designated liaison with The Children’s Trust and other key funding and provider agencies.
• Cultivate and maintain strategic partnerships with community organizations, exercising discretion in negotiation and collaboration to expand service offerings.
• Independently design and deliver professional presentations and outreach initiatives tailored to diverse audiences, strengthening JCS’s visibility and credibility.

Reporting & Analytics

• Analyze and interpret trends in service gaps and community needs; provide recommendations to senior leadership that influence outreach strategy and database expansion.
• Prepare reports, dashboards, and KPI analyses for internal and external stakeholders.
• Identify emerging community needs and recommend organizational responses, resource development, or strategic partnerships.

Organizational Representation & Operations Support

• Represent JCS in coalitions, committees, and professional forums, exercising authority to communicate organizational positions and build alliances.
• Serve as a member of the Disaster Relief Team, applying judgment in high-stakes, time-sensitive environments.
• Provide subject matter expertise to staff, funders, and accreditation bodies on matters related to database management, information referral standards, and resource development.
• Ensure materials and supplies are maintained for all external events.

WORKING CONDITIONS

This position requires flexibility for occasional evening and weekend events. As an exempt role, the Coordinator is expected to manage time and responsibilities to meet program goals and organizational needs.

We are proud to offer a competitive benefits package to all full-time employees, including medical and dental plans. A generous vacation and holiday pay benefit and a 401(k) match is available. Staff receives monthly in-service training and CEU opportunities. This is a one of a kind opportunity for leadership in talent management to contribute to a team of mindful, caring and passionate people at work every day in service to our community!

ABOUT: Jewish Community Services of South Florida (JCS) is the foremost non-profit, human services agency whose mission is to improve the quality of life and self-sufficiency of the Jewish and broader communities throughout South Florida in accordance with Jewish values. Founded in 1920, JCS delivers exemplary social services through compassionate and comprehensive programs that help people stay healthy and productive.

JCS is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, disability, gender identity, gender expression, national origin, or veteran status.

JCS strictly enforces a Drug-Free Workplace Policy, which prohibits the use, possession, distribution, or sale of controlled substances and alcohol on company premises, during work hours, or while representing the company. Pre-employment and random drug testing may be required as part of our commitment to a drug-free workplace.

All of Senior Management and Managers are required to actively participate in JCS' Milk and Honey, Matzah Mitzvah and other similar events. These events are essential to our organizational culture, and leadership participation is key to fostering team unity, supporting our values, and engaging with our community. By attending, managers and supervisors help set the standard for involvement and demonstrate our commitment to these meaningful traditions.

• Bachelor’s degree in Human Services, Library Science, Information Management, Social Work, or related field required; Master’s degree preferred.
• Minimum of 3 years of professional experience in database management, quality assurance, or program evaluation, with demonstrated ability to exercise independent judgment.
• Proven experience in community outreach, partnership development, or public speaking.
• Strong analytical and problem-solving skills, with the ability to interpret data and make recommendations on matters of organizational significance.
• Proficiency with database systems, Microsoft Office Suite, and data governance standards.
• Knowledge of local community health and social service systems strongly preferred.
• Bilingual (English/Spanish) required.
• Valid Florida driver’s license, insurance, and reliable transportation required for community travel.