People Operations Associate
Jewish Community Federation and Endowment Fund
ORGANIZATIONAL OVERVIEW
As the largest funder of Jewish causes in California, the Jewish Federation Bay Area connects donors, changemakers, and community partners to build a thriving, resilient future. The Federation serves as a trusted partner and advisor for those seeking to make an impact today while shaping a better tomorrow. We invest in education, social services, and security while mobilizing crisis relief worldwide. With over a century of leadership, we empower individuals and families to give strategically, building a thriving and resilient future for generations to come. Whether strengthening Jewish life in the Bay Area, safeguarding Jewish communities worldwide, or ensuring a safe and democratic Israel, we empower people to take meaningful action that echoes for generations.
The Federation is seeking a highly motivated and qualified individual with a variety of skill sets who wants to join a team working to build a new model of 21st century and next generation Federation engagement.
ROLE SUMMARY
The People Operations Associate owns the execution and day-to-day operations of the Federation’s people processes and systems. This role is responsible for the smooth, consistent operation of employee lifecycle processes, and people systems, with a strong focus on employee experience.
As the Federation continues to grow in organizational scale and complexity, there are increased demands placed on the People function. This opportunity will appeal to those who thrive in fast-paced and high-trust environments, and who enjoy learning new things (including building new relationships) quickly. We care about doing things right, and doing them well, and we’re looking for someone who enjoys the operational backbone of making that happen.
This role is a full time, hybrid position with two days in the office in San Francisco and reports to Managing Director, People.
ESSENTIAL FUNCTIONS
People Operations:
- Design, implement, and continuously improve people operations structures and processes that enhance the employee experience, support organizational effectiveness, and reduce administrative burden for managers and staff.
- Own offboarding experiences; manage leaves of absence; develop, implement, and maintain HR policies; track and support training and development initiatives; and administer performance management and talent review processes in partnership with leadership.
Compensation & Benefits:
- Compile and maintain accurate compensation data, including participation in external compensation market surveys, to support equitable and competitive pay practices.
- Serve as the primary backup for payroll processing. Oversee the day-to-day administration of employee benefits and wellness programs, and support benefits open enrollment planning, timelines, communications, and execution.
Employee Experience & Culture:
- Proactively identify opportunities to improve the employee experience and the effectiveness of People programs, communications, and service delivery.
- Partner with leaders and employees to strengthen organizational culture, foster engagement and belonging, and reinforce company values through thoughtful programs, rituals, and internal communications.
- Support and help organize employee engagement initiatives, community-building activities, and internal events that enhance connection and morale.
Compliance:
- Ensure ongoing compliance with local, state, and federal employment laws and regulations.
- Monitor changes in employment legislation and update HR policies, procedures, and practices as needed to mitigate risk and support a fair and compliant workplace.
Data, Systems & Insights:
- Develop and analyze HR metrics and dashboards to identify trends, inform decision-making, and highlight areas for improvement across the employee lifecycle.
- Maintain the HRIS as the accurate, reliable system of record for all employee data, ensuring data integrity and strong documentation practices.
QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES
- Impeccable discretion when handling confidential or sensitive information
- Highly detail-oriented, stellar organizational skills and the ability to prioritize effectively.
- Strong critical thinking skills and ability to think outside of the box and propose meaningful solutions
- Strong interpersonal skills and a customer service mindset
- Proactive, improvement-minded operator who can streamline workflows, leverage automation and AI, and being able to navigate ambiguity with ease.
- HR certification (PHR, SHRM-CP) is a big plus
EDUCATION AND EXPERIENCE
- Bachelor's or Master's degree in Human Resources, Business Administration, Psychology, Sociology, or a related field.
- 2-4 years of People Operations experience, ideally in a fast-paced environment.
Candidates should be mission-driven and have an authentic desire to apply their HR expertise to an organization whose work is guided by Jewish values. If you feel like you don't meet all of the requirements for this role, please apply anyways. We know the confidence gap and imposter syndrome often get in the way of connecting with incredible people, and we don't want them to prevent us from meeting you.
Salary commensurate with experience. Excellent benefits — medical, dental, vision, vacation, sick pay, holidays (including Jewish), and retirement plan.
EMPLOYMENT PRACTICES
The Federation views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a company culture where everyone can thrive. We strive to create a community that draws upon the widest possible talent pool to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. The Jewish Federation Bay Area is an equal opportunity employer.