The Part-Time Social Care Screener/Navigator supports the Social Care Network (SCN) program by conducting Health-Related Social Needs (HRSN) screenings, maintaining accurate participant records, and connecting Medicaid members to community-based resources and services. This role is responsible for collecting and entering data into the Unite Us platform, identifying unmet social needs, and supporting participants in accessing services related to housing, food security, transportation, employment, education, and personal safety.

The ideal candidate is detail-oriented, comfortable working with databases and technology platforms, and committed to providing excellent customer service while supporting vulnerable populations.

Responsibilities:

• Conduct HRSN screenings using the New York State AHC HRSN Screening Tool.
• Obtain and document participant consent and verify eligibility, contact information, and required program data.
• Accurately enter screening results, case notes, referrals, and other required documentation into the Unite Us platform.
• Maintain complete and accurate electronic records in compliance with program requirements.
• Review screening histories and assist with re-screenings as appropriate.
• Identify participant needs and provide referrals to community resources and social service programs.
• Collaborate with enhanced service providers and program staff to ensure timely follow-up and service coordination.
• Track screenings, referrals, and required documentation to support program reporting and compliance.
• Participate in required trainings and maintain confidentiality in accordance with HIPAA and organizational policies.
• Assist with quality assurance activities, audits, and other program-related tasks as assigned.

Qualifications:

• Associate's degree in Human Services, Social Work, Public Health, Healthcare Administration, or a related field preferred.
• One year of experience in administrative support, data entry, customer service, healthcare, social services, or a community-based program preferred.
• Experience working with Medicaid recipients, older adults, or underserved populations preferred.
• Strong data entry skills with exceptional attention to detail.
• Proficiency in Microsoft Office, including Excel and Outlook.
• Ability to learn and navigate web-based databases and case management systems.
• Excellent organizational, communication, and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to work independently and collaboratively as part of a team.

Part-Time, 21 hours per week.

Travel throughout Brooklyn is required.

$20–$25 per hour

JCCGCI Inc. is an EOE.