The Benefits and Advocacy Casework Associate plays a key role in delivering compassionate and comprehensive assistance to Holocaust Survivors enrolled in JCCGCI’s HSSS Programs, helping them access critical government benefits and services.

Job Responsibilities:

• Carry caseload of clients in need of assistance accessing government benefits including but not limited to Medicaid applications, Medicaid re-certifications, homecare service requests and Medicare CHHA referrals.
• Assessment of clients’ needs for benefit or homecare assistance through in-home and telephonic consultation, as applicable. Collaboration with family members to assist with the evaluation process. Assist with completion of JCCGCI and funder required client intake certification documentation, as applicable.
• Assist clients with preparing and submitting Medicaid applications and all relevant medical, insurance and homecare forms, in a timely fashion; follow up regularly.
• Provide education and guidance around appeals process; file appeals on behalf of clients as needed; assist clients/families homecare fair hearing preparation; represent clients at fair hearings on a case by case basis.
• Assist with other government benefits related applications and benefits advocacy based on referrals received.
• Liaison with hospitals and rehabs to facilitate referrals to CHHA agencies.
• Maintain ongoing contact with clients on caseload; place check in and follow up calls to offer ongoing assistance and assess for changes in care or care needs.
• Document all encounters in JCCGCI’s database in a timely fashion.
• Engage in outreach and attend community events as needed.
• Assist with special projects as needed.
• Participate in staff meetings and trainings as required.
• Additional duties, as assigned.

Job Requirements:

• BA in Social Science/Human Service related field preferred.
• Prior social service or advocacy experience preferred.
• Excellent written, communication and interpersonal skills.
• Accurate data entry and typing skills.
• Ability to work independently and seek guidance as appropriate.
• Ability to prioritize tasks, manage time effectively, and maintain accurate documentation.
• Bilingual Russian preferred.

This position is Full-Time, 30 hours per week

This role is in-office and in-field

Pay: $23-$25 per hour

Comprehensive benefits package included

JCCGCI Inc. is an EOE