The Supervisor, Aquatics supports program instruction staff and the swim programs such as group swim lessons, swim team and pre-compete by performing a variety of supervisory, administrative, sales and customer service functions, as well as monthly meetings and trainings.

Schedule

• Varied during the week and includes working Sundays.

Essential Functions

• Hire and manage swim instructor schedules and communication
• Work with Aquatics Manager to oversee and assist with American Red Cross group lessons
• Develop and manage more functional and efficient process for managing year-round program staff
• Update the live pool calendar
• Provide monthly training for swim instructor staff and biweekly training for summer swim instructor staff
• Serve as an aid to teaching and training new program instructors
• Learn and use technology and software for customer relationship management; communication; sale; accounting; and human resources management
• Maintain an instructor staff database with current certifications and metrics ratings
• Maintain cleanliness, program quality, and overall safety in aquatics area, including minor pool maintenance and basic chemical handling
• Assist with responding to phone calls for enrollment, or voucher purchases, etc.
• Provide coverage of direct service when other staff are unavailable
• Assist with summer prep, both physical set up needs and administrative needs

• Must be American Red Cross certified in Lifeguarding First Aid/AED/CPR
• Must be Water Safety Instructor certified through the American Red Cross
• Willing to attend a Water Safety Instructor Trainer academy within a year of employment
• Willing to become CPO (Certified Pool Operator) certified
• Must be 18 years of age
• Previous supervisory experience preferred
• Able to learn and use a variety of software programs
• Able to provide exemplary customer service in-person, on the phone and via email
• Able to perform tasks that require attention to detail and accuracy

Physical Requirements

• Must be able to lift up to 50lbs
• Able to complete the LG pre-course skills: 300 swim, 20 yrd brick test, 2 minutes of treading
• Must be able to sit/stand for extended periods of time
• Good vision to surveil assigned zones and identify patrons in need of assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.