he Development and Donor Relations team plays a crucial role in attracting new fundholders and managing relationships with over 7,500 existing fundholders. This dedicated team focuses on providing excellent customer service, ensuring that our fundholders can easily use our services and have a high level of satisfaction. The team has set ambitious goals to grow both the number of funds and JCF's assets under management, thereby increasing JCF's charitable impact. 

The Development and Donor Relations Team seeks a detail-oriented and driven self-starter. As our number of constituents grows, this role is ideal for a collaborative team player who thrives in a multi-faceted environment—balancing multiple priorities while responding swiftly to evolving needs. With responsibilities in data management, client services, and event coordination, this role plays a critical function. 

Major Responsibilities  

• Enter, maintain, and update information in JCF’s donor management system, which serves a critical role in JCF’s operations. Encouraged to take ownership of regular, data clean-up projects. 

• Process new fundholder applications, open new funds, and assist with other business processes related to fund management. 

• Generate reports and lists for stakeholder communications. 

• Draft and send communications to members of JCF’s philanthropic community. 

• Respond to inquiries by phone and assist fundholders in using JCF’s donor portal. 

• Coordinate logistics for JCF events, including managing event registration, running invitation lists, and consulting with external vendors.  

• Provide support before, during, and after events for JCF’s philanthropic community. 

• Assist in the development and updating of fundholder resources.  

• Prepare materials for meetings with donors and conferences.  

• Other administrative duties as necessary.