Job Summary:

Reporting to the Director of LEAP Community, the Supervisor’s overall job is to help create a strength-based, trauma-informed environment and provide ongoing management, direction, and support to up to five coaches in building relationships with young people and helping them progress towards their goals. The supervisor builds trusting relationships with Coaches, as Coaches do with young people and model a strength-based approach in their work. The Supervisor plays a key role in the LEAP team in helping to continue to develop the Fair Future program.

Essential Generic Job Functions:

COACH SUPERVISOR RELATIONAL SKILLS

• Coach Supervisors must support and model pro-social behavior and the trusting relationships that form the foundation of the coaching program. Thus, the relational skills of the professionals in this role are paramount to the success of the program.

The relational qualities of a successful Coach Supervisor include:

• Ability to work from a strength-based, trauma-informed, youth development lens;
• Able to build and maintain harmonious working relationships with and among staff;
• Support staff in developing strong relationships with young people;
• Provision of emotional support to reduce stress and build resiliency in staff;
• A passion for working with young people;
• Strong ability to relate to young people and engage them in conversation;
• Values and promotes diversity;
• A belief that change is possible;
• Able to maintain healthy boundaries;

Knowledge, Education and Skills Required:

• Bachelor’s degree and a minimum of three years of experience working with at-risk or system-involved youth.
• Supervisory experience and experience as a Coach is preferred.
• Broad knowledge of and connections with the New York City Department of Education. Track record of strong advocacy skills on behalf of children.
• Experience with group work, especially with teenagers.
• Strong written and verbal communication skills;
• Strong time-management, organizational skills, and attention to detail;
• Ability to conduct outreach and build partnership with outside community agencies;
• Experience in or openness to interpreting data to inform decision-making;
• Experience in or openness to implementing evidence-based practices;
• Support Coaches in their efforts to build relationships with young people, including sharing effective engagement techniques;
• Guide Coaches to use Motivational Interviewing techniques to develop and follow action plans with young people;
• Support Coaches with the academic and career development goal-setting process, including walking through how to use the process maps and dashboards, and selecting goals based on that young person’s situation;
• Help Coaches navigate the DOE and other systems, as needed;
• Help Coaches prevent and navigate crises, as they arise.

Knowledge, Education and Skills Preferred:

• Master’s degree in Human Services or related field preferred
• JCCA program provider knowledge (Foster Care, Health Homes, CFTSS)

Salary: $65K