Position Summary:

The Program Supervisor- Career, Education and Transitional Services oversees Career & Youth Development Specialists, Education Specialists (Middle School, College & High School Specialists, and Tutoring) and Housing Specialists. This role requires collaboration with a multidisciplinary team in addition to community partners and external liaisons to facilitate and coordinate career exploration and youth development, provide educational support and assist with post-secondary planning, and apply and obtain housing for all eligible youth. The Program Supervisor- Career, Education and Transitional Services will provide guidance and oversight to the team of specialists who will support the IL/PYA endeavors of the population of youth ages 11-26.

Responsibilities:

• Directly supervises Education, Career and Housing Specialists within the LEAP Division.
• Ensure specialists complete progress notes after delivery of every service as required within 48 hours.
• Review progress notes for accuracy, content and goal progression
• Provide ongoing and timely supervision to a caseload of specialists individually and in monthly meetings
• Effectively monitor specialists for compliance with qualifications, trainings and service delivery
• Complete staff evaluations in a timely manner and initiate appropriate corrective action to address performance concerns
• Support educational team with advocating for young people’s needs in various educational meetings; including but not limited to FTC’s, permanency planning meetings, school based CSE meetings and ACCES-VR utilization reviews, especially those who are aging out of foster care, suspension meetings and re-entry meetings.
• Develop and analyze tracking systems for Education, transitional and vocational data
• Support specialists with the transitional process for youth (i.e- Transitional Medicaid, Supervision to 21, ACS Special Grant) etc
• Develop partnerships, resources, and referrals systems to connect clients with academic, employment and training resources
• Ensure workshops are held and youth are working towards identified PYA goals
• Maintain awareness of new trends and development in social services and related fields
• Attend and present at community meetings, school district meetings, etc.
• Support specialists in identifying and researching potential colleges in line with their interests, preferences and performance; write effective college essays, complete applications, and research and apply for financial aid and scholarships.
• Work in tandem with the NYCDOE and Advocates for Children to ensure education success of youth.
• Participate in the planning and execution of all audits and reports needed for funders and regulators.
• Communicates and work collaboratively with JCCA foster care and outside child welfare organization support staff
• Follow all necessary program requirements in terms of case management, data collection and reporting as outlined by the Fair Futures/PYA mandates
• Develop and implement training programs for new hires and existing employees
• Meet on a regular basis with the LEAP leadership to discuss program updates/accomplishments and administrative matters.
• Performs other duties as needed

Qualifications:

• Bachelor’s Degree in human services or related field
• Minimum one year of supervisory experience in direct service delivery with the ability to effectively delegate tasks and responsibilities.
• Previous experience working in foster care; residential services experience is preferred
• Previous experience in facilitating group vocational/educational workshops.
• Previous experience working in an education setting within a community-based organization is preferred.

Knowledge, Skills and Abilities:

• Leadership skills with the ability to engage, motivate, and promote a positive working environment
• Strong people and interpersonal skills with the ability to work with very diverse groups of clients and staff
• Organizational and time management skills with the ability to manage multiple tasks, and requests simultaneously
• Demonstrated strong writing skills without grammatical errors; must have Strong verbal communication skills
• In-depth knowledge of the Foster Care system and New York City Child Welfare system
• Knowledge of community resources related to transitional services.
• Knowledge of Department of Education enrollment pathways is preferred
• Demonstrated therapeutic and crisis intervention skills; ability to de-escalate situations with calmness, professionalism, sensitivity, and within ethical boundaries
• An understanding of the impacts of institutional and structural racism on the child welfare system and in disadvantaged communities
• Ability to plan, assign, and direct subordinate personnel in a manner conducive to productive performance
• Demonstrated ability to collaborate with teams and clients that are culturally and professionally diverse.
• Proficient with MS Office with the ability to learn new technology platforms;
• Excellent communication and interpersonal skills; ability to communicate and interact effectively at all levels of the organization

Salary - $70K annually